
Wheeler Health
Behavioral Health • Bristol, CT • Since 1968
About
Wheeler Health is a Connecticut nonprofit community health center offering integrated primary and behavioral health care for all ages, plus a broad range of specialty services. Key details relevant to Bristol, CT: - Services: Comprehensive primary care, behavioral health, education and recovery programs; additional specialty services and preventive care. - Locations: Outpatient presence across Connecticut, including Bristol-related services at Wheeler Health’s Plainville-based locations; headquarters in Plainville, CT. - Reach: Serves more than 30,000 individuals annually in Connecticut with a network of community-based programs. - Mission: Focused on accessible, innovative care that supports health, recovery, and growth across life stages. Note: The Bristol reference in your query aligns with Wheeler Health’s Bristol-area patient and staff communications and Plainville-based family health services that serve Bristol communities through their broader Connecticut network. If you’re specifically seeking a Bristol-based Wheeler Health family health center, the organization’s Bristol-related outreach is tied to its Plainville family health centers and Northwest Village School involvement in Plainville, CT.
Clinic Type
Behavioral Health
Address
Family Health & Wellness Centers, Bristol, CT (Wheeler Health)
Phone
8607933500
kkinch@wheelerhealth.org
Opening Hours
Monday to Thursday 8:00AM–8:00PM; Friday 8:00AM–6:00PM
Telehealth
https://www.wheelerhealth.org/patients/telehealth
Services Offered
Insurance & Payment
Medicaid, Medicare, and commercial health insurance welcome. No patient will be denied health care services due to inability to pay.
Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Recovered.org: 5/5 (Trustscore)
- Birdeye: not specified (55 reviews)
- LocalityBiz: 1/5 stars (multiple reviews)
Patients praise
- Helpful and attentive medical providers (specifically noted for primary care)
- Welcoming environment for certain services
- Gratitude for care received by some patients
Common complaints
- Rudeness and unprofessional behavior by staff, particularly receptionists
- Difficulty and frustration with phone communication
- Issues with appointment policies and accessibility
- Negative experiences with prescription refill processes
"I'm grateful for my doctors there!! I don't know where I would be right now without them!! Very understanding, very compatible and helpful and I feel good ..."
— Wheeler Health website"Had an absolutely great experience with my daughter. Staff is very nice caring and welcoming."
— Rehab.com"The staff is VERY VERY rude. They are unhelpful on the phone and even in person. They are NOT friendly towards patients!! I DONT RECCOMEND!!!"
— LocalityBizSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Bristol Health opening new Collins Road Medical Center | News | bristolpress.com — Sep 3, 2025
- New medical center: Bristol Health combines for efficiency | Connecticut Hospital Association | CHA — Oct 13, 2025
- Wheeler, CHWC Sign Letter of Intent to Improve Health Care in Northwest Connecticut — MetroHartford Alliance — Aug 28, 2025
- Community Health & Wellness, Wheeler Health explore potential new network | The Lakeville Journal — Sep 10, 2025
- Nancy B Turski, 83 - The Bristol Edition — Jul 8, 2026
Information sourced from the clinic's website as of July 10, 2026.
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