
Highlands Community Services
Behavioral Health • Bristol, VA • Since 1972
About
Highlands Community Services (HCS) is a private nonprofit mental health and behavioral health care provider serving Washington County and Bristol, VA, with over 40 years of history. Key details: - Focus: Mental health, substance use disorder treatment, and developmental services; outpatient therapy, crisis and emergency services, case management, and prevention/education. - Services include: Psychiatric services, medically assisted treatment, crisis intervention, psychosocial rehabilitation, early intervention, and children & family services. - Location: Headquartered in Abingdon, VA, with four offices nationwide (all in Abingdon, VA). - Founded: 1972; Industry: Mental Health Care; Status: Active nonprofit. - Contact: Main phone numbers 276.525.1550 and 800.500.7019. - Website: highlandscsb.org
Clinic Type
Behavioral Health
Address
610 Campus Drive, Abingdon, VA 24210, US
Phone
Main Line: 276.525.1550
hnash@highlandscsb.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Emergency Care
Crisis Support & Warmline 24/7: 1.800.500.7019
Services Offered
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Glassdoor: 3.2 out of 5 (employee reviews) (40 reviews)
Patients praise
- Some patients report positive recovery outcomes
- Positive feedback from some employees regarding colleagues and management support
Common complaints
- Concerns regarding organizational culture and ethical practices
- Allegations of inadequate service provision and administrative frustration
"I highly recommend Highland Community Services, they will be the best chance you will get for recovery, since day one I started to feel improvements..."
— Rehab.com"Highlands Community Services is a total waste of time. They are merely an agency set up to pretend to provide services on paper while bilking insurance..."
— YelpSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Highlands CSB - Virginia Department of Behavioral Health and ... — Nov 25, 2025
- [PDF] fy 2025 annual report - Highlands Community Services — Dec 22, 2025
- HCS Portal - Apps on Google Play — Jul 2, 2026
- Abingdon, Crisis Stabilization at Highlands Home Recovery Center ... — Aug 6, 2025
- Counseling - Abingdon, Peer Support, Highlands Community Services — Jul 28, 2025
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Bristol
Bristol Health (Bristol Hospital) in Bristol, CT offers comprehensive behavioral health services as part of its inpatient and outpatient care. Key points: - Integrated behavioral health provided within both inpatient and outpatient settings. - Access through the hospital’s established departments alongside medical and surgical services. - Part of Bristol Health, a nonprofit health system with a 154-bed facility, emergency center, ICU, maternity unit, orthopedic/spine center, imaging, and specialty institutes.
Frontier Health is a nonprofit mental health and substance-use services provider based in Gray, Tennessee, serving adults, children, and youth across 64 sites in Northeast Tennessee and Southwest Virginia. Core offerings include crisis response and stabilization, mental health care, addiction treatment (including co-occurring disorders), intellectual and developmental disabilities services, and vocational/recovery programs. The organization operates a Crisis Stabilization Unit and provides 24/7 crisis support to area hospitals, schools, and community partners. They emphasize accessible, high-quality care and serve a broad regional footprint with multiple offices. If you’re specifically looking for Bristol-area behavioral health services, Frontier Health operates in the region and can route to crisis or ongoing mental health and substance-use treatment through its network. Contact: 1-423-467-3600 or fhinfo@frontierhealth.org.
Frontier Health is a nonprofit mental health and substance-use treatment provider based in Gray, Tennessee, serving Northeast Tennessee and Southwest Virginia. It offers crisis response, mental health and addiction services, co-occurring disorders support, developmental/intellectual disability services, and vocational/recovery programs across 64 sites. Key facts: - Serves adults, children, and youth; 4 regional offices including Gray (HQ) and other Tennessee locations - Crisis Stabilization Unit provides 24/7 help and outreach to hospitals, schools, and other partners - FY 2014-15 highlights: ~1,005 employees, 1.74 million miles traveled to serve a 12,000-square-mile area; served 48,862 individuals - Revenue approx. $19.5M; 501(c)(3) nonprofit - Contact: fhinfo@frontierhealth.org; 1-423-467-3600 Notes: Frontier Health is not specifically Bristol-branded in the provided details, but it operates in the broader Northeast Tennessee region with crisis and behavioral health services that may align with Bristol-area needs. For Bristol-specific services, verify local office presence (addresses listed include Gray and Kingsport locations; check if there is a Bristol contact or satellite).
Behavioral Health & Counseling Clinic – Bristol is a department of Bristol Regional Medical Center in Bristol, Tennessee, offering mental health counseling, behavioral health services, and a free 24/7 crisis hotline. The clinic provides telehealth services and online appointment scheduling through its patient portal and secure messaging system.
- Community Health Center (CHC), Inc. is a nonprofit primary care organization based in Middletown, Connecticut, founded in 1972. - Services: medical, dental, behavioral health, and specialty care for uninsured/underinsured; emphasizes Patient-Centered Medical Home (PCMH) model. - Reach: operates primarily in Connecticut with 4 offices in Middletown (HQ and additional Middletown addresses). Not a Bristol-specific center. - Affiliations and initiatives: The Weitzman Institute and related programs (National Nurse Practitioner Residency/Fellowship, National Institute for Medical Assistant Advancement, ConferMED) support practice transformation nationwide. - Contact: main phone numbers listed; website chc1.com. Note: If you’re specifically seeking information on a Community Health Center located in Bristol, CT, this entry covers CHC in Middletown, CT. It may be necessary to confirm Bristol-specific CHC details or a Bristol location.
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
See other behavioral health clinics in Bristol, or search the full directory by insurance, ratings, and more.