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About

Highlands Community Services (HCS) is a private nonprofit mental health and behavioral health care provider serving Washington County and Bristol, VA, with over 40 years of history. Key details: - Focus: Mental health, substance use disorder treatment, and developmental services; outpatient therapy, crisis and emergency services, case management, and prevention/education. - Services include: Psychiatric services, medically assisted treatment, crisis intervention, psychosocial rehabilitation, early intervention, and children & family services. - Location: Headquartered in Abingdon, VA, with four offices nationwide (all in Abingdon, VA). - Founded: 1972; Industry: Mental Health Care; Status: Active nonprofit. - Contact: Main phone numbers 276.525.1550 and 800.500.7019. - Website: highlandscsb.org

Clinic Type

Behavioral Health

Address

610 Campus Drive, Abingdon, VA 24210, US

Phone

Main Line: 276.525.1550

Email

hnash@highlandscsb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Crisis Support & Warmline 24/7: 1.800.500.7019

Services Offered

  • Mental Health
  • Substance Abuse
  • Intellectual Disability Services
  • Developmental Services
  • Crisis Services
  • Outpatient Services

Insurance & Payment

—

Languages Spoken

—

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Glassdoor: 3.2 out of 5 (employee reviews) (40 reviews)

Patients praise

  • Some patients report positive recovery outcomes
  • Positive feedback from some employees regarding colleagues and management support

Common complaints

  • Concerns regarding organizational culture and ethical practices
  • Allegations of inadequate service provision and administrative frustration

"I highly recommend Highland Community Services, they will be the best chance you will get for recovery, since day one I started to feel improvements..."

— Rehab.com

"Highlands Community Services is a total waste of time. They are merely an agency set up to pretend to provide services on paper while bilking insurance..."

— Yelp

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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