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Otolaryngology (ENT) - Buffalo, NY

Otolaryngology (ENT) • Buffalo, NY

About

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Clinic Type

Otolaryngology (ENT)

Address

ECMC Main Building, 1st Floor 462 Grider Street, Buffalo, NY 14215

Phone

716-898-3310

Email

synergybariatrics@ecmc.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.ecmc.edu/health-services/outpatient-services/otolaryngology-ent/

Services Offered

Otolaryngology (ENT) medical and surgical services for ear, nose and throat conditions and diseases
Specialists treating ears, nose, and throat conditions including maxillofacial trauma, advanced head and neck cancer, ear disorders, hearing loss, dizziness, communication and voice disorders, allergic/infectious/inflammatory diseases of head/neck
Treatments and procedures in Ear, Nose, and Throat Clinic (advanced audiologic testing, hearing aid evaluation, placement of ear tubes, removal of skin cancers, pre- and post-surgical consultations)
Center for Sinus and Skull Base Surgery led by Dr. Matthew Kabalan; Rhinology subspecialty; minimally invasive endoscopic techniques for sinus/skull base conditions; oncologic care in sinonasal/skull base tumors

Team

William J. Belles, MD — Chief of Service, Otolaryngology (ENT)
Matthew Kabalan, MD — EA Center for Sinus and Skull Base Surgery
Troy Woodard, MD — Surgeon, Otolaryngology/Head and Neck Surgery

Insurance & Payment

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Languages Spoken

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Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Healthgrades (Dr. John Stanievich): 4.6/5 (11)
Birdeye; US News (Dr. Raymond Paolini): 4.4/5; 4/5 (93; 72)
Healthgrades (Dr. Robin Miller): 4.5/5 (12)
Healthgrades (Dr. David Sherris): 4.6/5 (26)
WebMD (Dr. Keun Lee): 5.0/5 (21)
Healthgrades; Vitals (Dr. Saurin Popat): 4.0/5; 3.3/5 (26; Varies)
WebMD (Dr. Robin Miller): 5.0/5 (6)
Healthgrades (Dr. Edward Niemiec): 4.8/5 (4)

Patients praise

Highly knowledgeable and professional care
Thorough explanations and patient education
Effective surgical outcomes and breathing improvement
Courteous and helpful office staff in many instances
Compassionate and caring bedside manner for some providers

Common complaints

Difficulty scheduling appointments
Reports of dismissive or arrogant bedside manner
Frustration with office staff responsiveness and communication
Dissatisfaction with post-operative care or explanation of procedures

"Arrogant and dismissive... He ignored my partner's sinus pain after several appointments... no care whatsoever that I was vomiting from pain."

— Healthgrades review for Dr. Raymond Paolini Jr.

"Love Dr Miller..the most thorough exam I've ever had..and I do mean thorough..no natter what your complaint.she covers all bases in a non hurried manner..explaining as she goes."

— Healthgrades review for Dr. Robin Miller

"I was told that Dr. Popat was the best in the Buffalo area... his office was not easy to work with... After my original consult I reached-out to Dr. Popat's office three separate times with questions and received [no response]."

— Healthgrades review for Dr. Saurin Popat

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

UB’s Jacobs School names Troy Woodard chair of the Department of Otolaryngology - University at Buffalo — Dec 1, 2025
Nationally Experienced Physicians Join ECMC’S Clinical Service - ECMC Hospital | Buffalo, NY — Dec 8, 2025
Jacobs School Names Troy Woodard Chair of the Department of Otolaryngology - Jacobs School of Medicine and Biomedical Sciences - University at Buffalo — Dec 1, 2025
22 Faculty Members Join 10 Medical School Departments - Jacobs School of Medicine and Biomedical Sciences - University at Buffalo — Oct 1, 2025
UB’s Jacobs School names Troy Woodard chair of the Department of Otolaryngology - UBMD Physicians' Group - University at Buffalo — Dec 1, 2025

Information sourced from the clinic's website as of July 11, 2026.

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