WNY ENT: Home
Otolaryngology (ENT) • Buffalo, NY
Clinic Type
Otolaryngology (ENT)
Address
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Phone
+1 716-675-5711
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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Current Offers
Online scheduler for new and existing patients
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 3.6/5 stars (29 reviews)
- RateMDs: 2.4/5 stars (19 reviews)
- WebMD Care: 4.0/5 stars (21 ratings)
- Facebook: 86% recommend (16 reviews)
Patients praise
- Some patients appreciate the thoroughness and directness of certain physicians
- Occasional success in diagnosis and treatment of specific conditions like sinus issues
Common complaints
- Rude and unprofessional office staff and receptionists
- Long wait times
- Dismissive or arrogant bedside manner of doctors, particularly Dr. Paolini
- Concerns regarding quality of care and surgical outcomes
- Difficulty with administrative tasks like paperwork and scheduling
"The receptionist that was checking me in was VERY rude and unprofessional about it.very unhappy with my FIRST experience here. Customer service was awful."
— localitybiz.com"He is NOT qualified to be an ENT. Listen to your gut and please listen to me. Do NOT go to this doctor."
— RateMDs"DR COST ME MY JOB!! Despite writing me out at my job with a note, office strung me along for 2 weeks then refused to fill out paperwork."
— WebMD CareSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Ear, Nose & Throat Care of Western New York - Yelp — Jul 5, 2026
- Buffalo Spree's list of Top Doctors in WNY 2026 — Jan 8, 2026
- Courtney Creasey — Jun 25, 2026
Information sourced from the clinic's website as of July 11, 2026.
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