Primary Care - Buffalo Medical Group
Primary Care • Buffalo, NY • Since 1946 • Multiple locations in Northtowns, Southtowns and Downtown Buffalo locations
About
Buffalo Medical Group (BMG) is a private multispecialty health care provider based in Buffalo, NY, founded in 1946. They offer primary care and a wide range of specialty services (e.g., allergy, cancer care, cardiology, dermatology, gastroenterology, obstetrics/gynecology, orthopedics, sleep medicine, podiatry, and more). BMG emphasizes convenient access to care through telemedicine and virtual visits, with a focus on patient and staff safety. They operate four offices in the Buffalo area, including the headquarters at 325 Essjay Rd, and provide access to medical records, travel advisory services, and a patient-centered care approach. Contact options include multiple local phone lines.
Clinic Type
Primary Care
Address
Primary Care locations in Northtowns, Southtowns and Downtown Buffalo; SameDay Care location at 295 Essjay, Williamsville
Phone
716-630-2544
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available (telemedicine options, video visits and MyBMGChart e-Visits)
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
Current Offers
SameDay Care for non-emergency issues (after hours/Saturdays/holidays)
FAQs
Do you offer telemedicine and video visits?
Yes, including video visits and e-Visits through MyBMGChart.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Williamsville): 3.7/5 stars (364 reviews)
- Yelp: 2.6/5 stars (123 reviews)
- Facebook: 90% recommend (658 reviews)
Patients praise
- Some individual physicians are highly regarded and professional
- Convenience of a multispecialty group (lab, X-ray, etc. in one place)
- Clean facilities
- Some patients find online patient portal tools easy to use
Common complaints
- Difficulty reaching staff or scheduling appointments by phone
- Unprofessional or dismissive demeanor of some staff/receptionists
- Long wait times or cancelled appointments without notification
- Frustration with billing and insurance/copay practices
- Inconsistent quality of care across different departments
"My recent appointment with Dr. Joanne Cobler at Buffalo Medical Group was one of the most unprofessional and dismissive medical interactions I have experienced."
— Birdeye Review"Buffalo Medical Group has several professional facilities and are a one stop shop all kinds of medical needs, X-rays, lab work, hearing, etc. going to BMG is the best decision I’ve made since moving to Buffalo."
— Buffalo Medical Group Website Testimonial"BMG is the worst. I've had so many issues with them, from showing up over an hour late to long scheduled appointments early in the day to not..."
— Reddit DiscussionSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- The Vital Role of Primary Care Physicians Highlighted During National Primary Care Week - Buffalo Healthy Living Magazine — Oct 1, 2025
- The Benefits of Value-Based Care for Hispanic Seniors: A Primary Care Physician Shares How She Serves Her Community - agilon health — Sep 16, 2025
- Nicole Bless, PA - Physician Assistant in Williamsville, NY — May 14, 2026
- Univera Healthcare Recognizes Buffalo Medical Group - Buffalo Healthy Living Magazine — Jul 1, 2026
- Catholic Health, Buffalo Medical Group team up to expand local cancer care | wgrz.com — Jan 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
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