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About

Community Health Centers of Southeastern Iowa, Inc. (CHCSEIA) is a nonprofit health care organization based in West Burlington, Iowa, founded in 2001. It provides comprehensive, affordable medical services including primary care, dental care, behavioral health, maternity (mat clinic), and pharmacy across three offices in Southeast Iowa. The organization employs about 25 staff and reports annual revenue around $28.3 million. Contact options include multiple phone numbers and the main website chcseia.com.

Clinic Type

Family Medicine

Address

1706 W Agency Rd; West Burlington, Iowa 52655, United States

Phone

319-768-5858; 319-728-7400; 319-524-5734

Email

helpdesk@tsts.com

Opening Hours

8:30 am – 12:30 pm; 1:30 pm – 5:30 pm

Services Offered

  • Medical Care
  • Dental Care
  • Behavioral Health
  • Sliding Fee Program
  • Our Providers
  • To schedule an appointment; call the following clinic sites

Team

  • CHC/SEIA — Organization

Insurance & Payment

—

Sliding Fee Program, Pay Your Bill

Languages Spoken

—

FAQs

What services are offered?

Medical Care, Dental Care, Behavioral Health, Sliding Fee Program, Our Providers

To schedule an appointment; call the following clinic sites:

West Burlington Medical, Pediatric and Dental Clinic: 319-768-5858; Louisa County Medical and Dental Clinic: 319-728-7400; Keokuk Medical and Dental Clinic: 319-524-5734

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.6 out of 5 stars (103 reviews)

Patients praise

  • Some patients find specific dental providers to be fantastic, quick, and efficient
  • Office staff and nurses are described as wonderful by some patients
  • Emergency services are reported as prioritizing getting patients in as soon as possible

Common complaints

  • Difficulty scheduling dental appointments
  • Poor communication and unreturned calls from staff
  • Perceived lack of respect for patients when complaints are made
  • Issues with pharmacy staffing, wait times, and operating hours
  • Dissatisfaction with medical care and diagnostic dismissiveness

"They always say they cannot schedule an appointment that I have to call everyday and try to get an Appointment... they never return a call. Anymore I feel like a Guinea pig every time I go in there... when people complain on here they don't Acknowledge them Which is a Big lack of Respect for their patience."

— LocalityBiz user review

"The dentist there I think his name is Chris. Is fantastic, quick and efficient. The staff are super friendly and do everything they can to ease my extreme panic. They have never belittled or made rude comments... Only downside is they are always SUPER busy, but if you are in pain or in need of emergency services they do everything possible to get you in asap."

— A-Better-Place user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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