Medical Providers - Community Health Centers of Burlington
Family Medicine • Burlington, VT • Since 1971
About
Summary: Community Health Centers of Burlington (CHC Burlington) is a nonprofit Federally Qualified Health Center in Burlington, VT, offering comprehensive primary care, dental, behavioral health, and preventive services for all ages. Founded in 1971, CHC operates 12 offices across Vermont (with nine main locations in the Burlington area) and serves around 34,000 patients. The organization emphasizes accessible, compassionate care and features a leadership team led by CEO Jeffrey McKee and medical leadership including CMO Adam Greenlee and Nursing/Operations heads. CHC employs about 124 staff and reports annual revenue of approximately $35.3 million. Key services include primary care, preventive services, dental care, and mental health/substance abuse treatment, delivered at multiple Vermont locations with patient-friendly hours. For more information or to contact, visit chcb.org or call 802-864-6309.
Clinic Type
Family Medicine
Address
617 Riverside Avenue, Burlington, 05401, US
Phone
8028646309
info@chcb.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- TrustReviewers.com: 3.2/5 (77 reviews)
- Yelp: 2.3/5 (39 reviews)
Patients praise
- Individual medical and dental providers are often described as caring, skilled, and professional
- Some patients report positive experiences with staff members who are courteous and efficient
- The organization's mission and modern facilities are appreciated by some members of the community
Common complaints
- Poor communication, particularly difficulty getting through to the front desk or receiving responses to messages and emails
- Significant delays and issues with the medical referral process to specialists
- Administrative and billing issues, including lack of clarity on bills and difficult payment portal experiences
- Rudeness from some reception/administrative staff members
- High staff turnover making it difficult to maintain a consistent relationship with a primary care provider
"This 'chcbfrontdesk@chcb.org' is the worst organizational entity I dealt with in 40 years. There is NOTHING positive I can say about my few interaction with the 'frontdesk'"
— Yelp Review"Every single member of the staff I have ever interacted with here has been extremely nice and caring."
— LocalityBiz Review"The referral side is a train wreck - slow, inaccurate and lacked accountability."
— Mappca ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Isaac L. Bass - Nurse Practitioner in Burlington, VT — May 14, 2026
- Important Information for Patients on Medicaid - Community Health Centers — Jun 11, 2026
- Howard Center’s mental health urgent care marks first anniversary — Oct 30, 2025
- UVM Medical Center — Ophthalmology - ReArch — Sep 10, 2025
- Dr. Robert A. Luebbers, MD - Family Medicine Doctor in Burlington, VT — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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