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Clinic Type

General Surgery

Address

50 Union Street, Calais, ME 04619-1839

Phone

988

Email

Michael.labbe@va.gov

Opening Hours

Mon-Fri 8:00 a.m. to 4:00 p.m.

Telehealth

https://www.telehealth.va.gov/

Services Offered

  • primary care
  • specialty health services (including mental health services, dermatology)
  • laboratory and pathology services
  • internal medicine
  • family medicine
  • primary care coordination

Team

  • Mike Labbe, null — staff profile

Insurance & Payment

Languages Spoken

FAQs

How can Veterans apply for service compensation?

Call the VA benefits hotline for help filing a claim or locate a local Veteran Service Officer at www.va.gov/ogc/apps/accreditation/index.asp. You can also call the VA benefits assistance center to schedule an appointment to meet with a benefits counselor.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Hubbiz: No specific numerical rating available via public review aggregators at this time. (N/A)

Patients praise

  • Provides primary care and specialty services including mental health and dermatology
  • Full complement of staff providing physical and administrative services

Common complaints

  • Substantiated allegations regarding the management of chronic opioid therapy and prescribing practices
  • Inadequate assessment and monitoring of patients prescribed opioids for chronic pain
  • Staffing shortages impacting management of chronic opioid therapy
  • Need for better tracking and trending of Environment of Care (EOC) deficiencies
  • Documentation issues regarding patient notification of medical test results

"We substantiated the allegations that providers did not adequately assess patients who were prescribed opioid for chronic pain and did not adequately monitor patients for misuse or diversion of the opioid medications. We substantiated that managers asked providers to prescribe opioids for patients whom they had not assessed."

Department of Veterans Affairs Office of Inspector General (OIG) Report

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Calais, ME·General Surgery

Calais Community Hospital offers surgical and specialty services as part of its acute care and swing bed program. The hospital is a 25-bed critical access facility with a 24-hour physician-staffed emergency department, located in Calais, Maine. It provides a range of services, including orthopedics and rehabilitation, with support from departments such as radiology, laboratory, and nursing services. The facility operates as a public hospital in the Hospitals and Health Care sector and serves the local community with surgical and related health services.

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Calais, ME·General Surgery

MaineGeneral Health is a nonprofit health system based in Augusta, Maine, serving the greater Kennebec Valley. It is one of Maine’s largest health care systems, employing about 5,000 people in Central Maine. The organization strives to enhance community health daily, aiming to be the leading community health system in Maine with a focus on clinical excellence, patient satisfaction, financial stability, and public health impact. Key services highlighted include orthopedics, cancer care, women’s health, primary care, and general medical services. The headquarters is at 35 Medical Center Parkway, Augusta, ME 04330, with a presence in the region and a professional leadership team across medical, facilities, rehab, reimbursement, and population health. If you’re seeking surgical services in Calais, Maine, MaineGeneral Health is the major regional system, though Calais-specific facilities aren’t listed in the provided highlights.

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