Calais Community Hospital – Our Health, Our Hospital
Retail Clinic • Calais, ME
About
Calais Community Hospital is a 25-bed critical access hospital in Calais, Maine, offering 24/7 physician‑staffed emergency care and a broad range of acute and related services. Key facilities and services include emergency department, laboratories, radiology, orthopedics, rehabilitation, nursing and case management, pain management, podiatry, respiratory care, surgery, family medicine, and nutrition services. The hospital operates as a public company in the Hospitals and Health Care sector, with an annual revenue in the $25–50 million range and about 24 staff (with recent growth). It lists four office locations in Calais, Maine, and serves swing bed and acute care patients. Contact options include the main phone numbers provided.
Clinic Type
Retail Clinic
Address
24 Hospital Ln, Calais, Maine 04619, US
Phone
+12074547521
molly.fletcher@calaishospital.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency Department
Services Offered
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vivian Health: 2.6/5 stars (7 reviews)
- MedicalRecords.com: 3.5/5 stars (approximate) (14 reviews)
- Birdeye: 3/5 stars (2 reviews)
Patients praise
- Instances of attentive and caring bedside manner from staff
- Efficiency in ER visits for some patients
- Appreciation for having a local hospital resource
Common complaints
- Reports of inconsistent or substandard care
- Concerns regarding understaffing and turnover of medical professionals
- Difficulties in coordinating patient transfers or timely admission
- Complaints about staff attitude or unprofessionalism in specific instances
"I love this Hospital, The attention to detail and care provided by all of the staff there is almost overwhelming. Nurses and other staff were attentive to my condition, they checked on me as they should."
— MedicalRecords.com"Difficulty getting appropriate orders for patient being held for transfer or admission. The hospital is two hours from a higher level of care, so very sick patients may stay much longer than your comfort level."
— Vivian Health"The revolving doctors and understaffed nursing leaves patients without adequate and consistent care."
— BirdeyeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- First Smart Knee Implant in Maine Performed at Calais Community Hospital – Calais Community Hospital — Jul 28, 2025
- Washington County Hospital’s CCMAIT Program Proves to be a Huge Success – Down East Community Hospital — Oct 28, 2025
- Nurses graduate from new WCCC program — Dec 26, 2025
- Le CH Calais accueille la Journée du Coeur des Femmes - CENTRE HOSPITALIER Dr Jean Eric TECHER Calais — Aug 8, 2025
- Psychiatrie : un nouvel espace d'apaisement pour les patients - CENTRE HOSPITALIER Dr Jean Eric TECHER Calais — Nov 25, 2025
Information sourced from the clinic's website as of July 11, 2026.
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