Emergency Dept Calais Regional Hospital - MaineHealth
Retail Clinic • Calais, ME
Clinic Type
Retail Clinic
Address
24 Hospital Ln.
Phone
207-454-9213
michelle.jura@mainehealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency Department
Services Offered
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Insurance & Payment
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Languages Spoken
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FAQs
What services are available in the Emergency Department at Calais Regional Hospital?
Emergency Medicine
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Calais Regional Hospital- Emergency Room): 3.0 star rating (2 reviews)
- Vivian Health (Calais Regional Hospital): 2.6 star rating (7 reviews)
- Hospital-data.com (Calais Regional Hospital overall rating / recommend): Overall patient rating: 9 or 10 = 74% (distribution shown) (NR)
Patients praise
- Some reviewers describe ER experience as clean, with kind/professional/thorough staff and quick discharge/time efficiency
- Some Vivian reviews report high ratings (e.g., 5.0) for ED staff/provider interactions
- Hospital-data reports high share of patients rating 9–10 and substantial 'definitely would recommend' percentage
Common complaints
- Complaints about doctor knowledge/quality in at least one Birdeye review
- Criticism of substandard care, understaffing/revolving doctors, inconsistent care, and long waits/low priority in ER for some patients
- Vivian reviews mention difficulty getting appropriate orders for patients held for transfer/admission and challenges with staff (e.g., 'not traveler friendly'), with very low ratings in some cases
- External reporting notes staffing concerns at Calais Community Hospital (may relate to patient experience)
"“I just moved to the area and was nervous to have to go here because of the low stars but it was honestly as great of an experience that an ER trip could be. It was clean, everyone was kind, professional, and thorough, and I was in and out quickly.”"
— Birdeye review for Calais Regional Hospital- Emergency Room"“Quick in and out Visit.... The only problem was that the doctor didn't seem to know what the heck he was talking about..... They need more (or better) doctors.”"
— Birdeye review for Calais Regional Hospital- Emergency Room"“Difficulty getting appropriate orders for patient being held for transfer or admission. The hospital is two hours from a higher level of care, so very sick patients may stay much longer than your comfort level.”"
— Vivian Health review (ED - Emergency Department (RN))Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Baileyville Medical Center - Calais Community Hospital — Jul 11, 2025
- Maine rural hospitals to share $71M in federal funding — Feb 6, 2026
- First Smart Knee Implant in Maine Performed at Calais Community ... — Jul 28, 2025
- News and Events - Calais Community Hospital — Oct 14, 2025
Information sourced from the clinic's website as of July 11, 2026.
More retail clinic clinics in Calais
Calais Community Hospital is a 25-bed critical access hospital in Calais, Maine, offering 24/7 physician‑staffed emergency care and a broad range of acute and related services. Key facilities and services include emergency department, laboratories, radiology, orthopedics, rehabilitation, nursing and case management, pain management, podiatry, respiratory care, surgery, family medicine, and nutrition services. The hospital operates as a public company in the Hospitals and Health Care sector, with an annual revenue in the $25–50 million range and about 24 staff (with recent growth). It lists four office locations in Calais, Maine, and serves swing bed and acute care patients. Contact options include the main phone numbers provided.
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