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Clinic Type

Retail Clinic

Address

50 Union Street, Calais, ME 04619-1839

Phone

Main phone: 207-455-? (not clearly stated)

Email

Michael.labbe@va.gov

Opening Hours

Mon–Fri 8:00 a.m. to 4:00 p.m.; Sat Closed; Sun Closed

Telehealth

Available (remote visits with health care providers; video conferencing; home telehealth)

Emergency Care

Call Veterans Crisis Line at 988 and press 1 for free, private help anytime 24/7.

Services Offered

  • primary care
  • specialty health services
  • mental health services
  • dermatology
  • laboratory and pathology services
  • internal medicine
  • family medicine
  • psychiatry/psychology (PTSD treatment)
  • telehealth
  • remote visits/video conferencing/home telehealth

Technology & Equipment

  • secure digital technology for remote visits
  • video conferencing
  • home telehealth services
  • store-and-forward/telehealth technologies

Team

  • Mike Labbe, VA staff — Staff profile

Insurance & Payment

  • Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport.

Beneficiary travel benefits information found in the page; no standard insurance list provided.

Free (as per Cost: Free)

Languages Spoken

FAQs

How can I schedule, reschedule, or cancel my appointment?

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Is there a My HealtheVet coordinator and what do they do?

Your My HealtheVet coordinator can help you start using the VA online portal to manage your appointments and records, refill prescriptions, view your lab and test results and communicate with your health care team.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: Not explicitly quantified by overall star rating in snippets, but noted as 6 reviews on Birdeye (6 reviews)

Patients praise

  • Genuine concern for patients expressed by some users
  • Clinic identified as a preferred provider for some veterans

Common complaints

  • Substantiated allegations regarding inadequate assessment and monitoring of patients prescribed chronic opioid therapy
  • Inadequate staffing impacting patient care management
  • Past deficiencies identified in patient notification of screening results and tracking of facility environment of care improvements

"The Calais VA Clinic is my first choice for all health concerns. They have genuine concern for their patients and take great care of us!"

Birdeye review by Paul Dunham

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Calais, ME·Retail Clinic

Calais Community Hospital is a 25-bed critical access hospital in Calais, Maine, offering 24/7 physician‑staffed emergency care and a broad range of acute and related services. Key facilities and services include emergency department, laboratories, radiology, orthopedics, rehabilitation, nursing and case management, pain management, podiatry, respiratory care, surgery, family medicine, and nutrition services. The hospital operates as a public company in the Hospitals and Health Care sector, with an annual revenue in the $25–50 million range and about 24 staff (with recent growth). It lists four office locations in Calais, Maine, and serves swing bed and acute care patients. Contact options include the main phone numbers provided.

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