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Clinic Type

Mental Health and Substance Use

Address

Phone

+16172136887

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Intensive Outpatient Programs (IOP)
  • individual therapy
  • group therapy
  • family therapy
  • Medication Assisted Treatment (MAT)
  • alcohol or drug testing

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com (Cambridge Health Alliance): 2.88/5 (16 reviews)
  • In The Rooms (Cambridge Health Alliance Outpatient Addiction Service): 4.90/5 (180 reviews)

Patients praise

  • Flexible scheduling including evening programs for students and professionals
  • Structured environment for mood, anxiety, and eating disorders
  • Evidence-based therapies including group and family therapy sessions

Common complaints

  • High staff turnover rates and reliance on residents leading to inconsistent care
  • Perceived unprofessional, disorganized, and rude staff behavior
  • Concerns that patients are treated as numbers rather than individuals

"I’m constantly being assigned a new psychiatrist because they’re all residents. I’ve been through so many already in just 2 years & we just don’t connect."

Rehab.com user review for Cambridge Health Alliance

"Thank you for everything—especially for believing in me when I couldn’t believe in myself. Sometimes that was what convinced me to keep trying even when I felt hopeless…"

Cambridge Eating Disorder Center testimonial

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More mental health and substance use clinics in Cambridge

Cambridge, MA·Mental Health and Substance Use

Summary: Cambridge Health Alliance (CHA) is a nonprofit, Harvard Teaching Hospital system serving Cambridge, Somerville, and Everett, MA. It offers comprehensive care including primary, specialty, and mental health/substance use services, with 24/7 emergency care at two campuses. CHA operates two acute-care hospitals and is affiliated with Harvard Medical School and Tufts School of Medicine. It emphasizes behavioral health as a core component of whole-person care and is actively recruiting for related roles. Main locations include 1493 Cambridge Street (HQ), 230 Highland Ave (Somerville), and 1493 Cambridge Street, Cambridge. For behavioral health specifically, CHA positions mental health and substance use treatment as integral to its care model and highlights services across therapy, group programs, and medication management. If you’re seeking CHA’s behavioral health urgent care options, CHA positions mental health services as accessible and integral to urgent and ongoing care within its broader behavioral health offerings.

VerifiedOnline bookingEmergency careSince 1996
Cambridge, MA·Mental Health and Substance Use

VerifiedOnline booking

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