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Clinic Type

Urgent Care

Address

150 Brooklyn Street, Carbondale, PA 18407

Phone

570-281-8594

Email

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Opening Hours

Monday–Saturday 8 am to 6 pm; Sunday Closed (walk-in hours may adjust for holidays/weather)

Emergency Care

No; this is a walk-in care facility for non-life-threatening conditions

Services Offered

  • Walk-In Care for non-life-threatening conditions

Insurance & Payment

  • accepting most commercial insurances
  • managed care plans
  • PA Medical Assistance
  • commercial insurances

Not a full list; statements indicate acceptance of most commercial insurances, managed care plans and PA medical assistance.

Languages Spoken

FAQs

What are the walk-in hours?

Hours are Monday–Saturday 8 am to 6 pm; Sunday closed; walk-in hours may adjust on holidays and inclement weather.

What ages are seen?

Patients age one to adult.

What conditions are seen?

Non-life-threatening conditions such as colds and flu, earaches, rashes, sprains, minor burns and cuts, allergic reactions and more.

What are the walk-in care hours?

Monday to Saturday 8 am to 6 pm; Sunday closed. Hours may be adjusted on holidays or inclement weather; calling ahead to verify is recommended.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (aggregating Google and Facebook reviews): 3.9 out of 5 stars (95 reviews)

Patients praise

  • Friendly, professional, and attentive staff
  • Practitioners described as caring and thorough in listening and diagnosis
  • Efficient service with short wait times in many instances
  • Convenient access for urgent/non-life-threatening needs, including weekends

Common complaints

  • Occasional slow check-in process and delays impacting total visit time
  • Concerns regarding communication with the office (e.g., being routed through a call center)
  • Isolated reports of unprofessional, cold, or dismissive bedside manner in specific negative experiences

"ALWAYS very attentive, professional, and kind staff"

Loc8NearMe Review (October 2024)

"No one should ever have to AMA out of the ER and risk losing a limb because the staff are cold, assuming, biased and unprofessional. No stars, I do not recommend."

Birdeye Review (Negative experience)

"One of the best and most professional urgent care centers I've been to. Treated greatly by all the staff and practitioners"

Loc8NearMe Review (February 2022)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Shawnee Health Service is a coordinated network of community health centers across Jackson and Williamson Counties in southern Illinois, offering integrated primary medical and behavioral health care (including Addiction Medicine, Counseling, Family and Internal Medicine, Pediatrics, OB/GYN, Nutrition, and Weight Management), dental services (general and pediatric), pharmacy, and same-day services. The organization emphasizes comprehensive, same-day access and a broad range of services through a team of physicians, dentists, and mid-level providers. Their Carbondale area is part of the network, with multiple office locations in southern Illinois, including a headquarters in Carterville. For same-day care specifically in Carbondale, contact the Shawnee Health Service locations in the region to confirm availability and hours.

VerifiedOnline bookingEmergency careSince 1971

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