Walk-in Clinic
Urgent Care • Carbondale, IL
Clinic Type
Urgent Care
Address
—
Phone
618-549-0721
appointments@sih.net
Opening Hours
Mon-Fri 8:00 AM - 8:00 PM; Sat 8:00 AM - 5:00 PM; Sun 12:00 PM - 4:00 PM
Services Offered
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Google and Facebook): 3.9 out of 5 stars (based on 95 reviews) (95 reviews aggregated across sources)
- Solv (Prompt Care, Carbondale, IL): 1.5 out of 5 stars (2 reviews)
Patients praise
- friendly, attentive, and compassionate staff
- professional medical care from PAs and doctors
- efficient and quick turnaround for many patients
- clean and well-maintained facility
Common complaints
- occasional slow check-in process causing delays
- some complaints about professionalism or rudeness from specific staff members
- frustration with call center systems rather than direct office communication
"The nurse Rosemary has done my exam several times in the past. She is so great with her patients, and I thank her for her kindness."
— SIH Center for Medical Arts Walk-in Clinic patient review via Birdeye"No one should ever have to AMA out of the ER and risk losing a limb because the staff are cold, assuming, biased and unprofessional. No stars, I do not recommend."
— SIH Center for Medical Arts Walk-in Clinic patient review via Birdeye (note: review context implies ER/clinic confusion)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Jessica Rigg, NP | Southern Illinois Healthcare — Oct 24, 2025
- SIH CENTER FOR MEDICAL ARTS - Updated July 2026 - Yelp — Sep 6, 2025
- Carbondale Walk-In Care | Urgent Care Clinic | WMCHC — Jan 27, 2026
- Walk-In Care | No Appointment Needed | WMCHC — Jan 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Carbondale
Shawnee Health Service is a coordinated network of community health centers across Jackson and Williamson Counties in southern Illinois, offering integrated primary medical and behavioral health care (including Addiction Medicine, Counseling, Family and Internal Medicine, Pediatrics, OB/GYN, Nutrition, and Weight Management), dental services (general and pediatric), pharmacy, and same-day services. The organization emphasizes comprehensive, same-day access and a broad range of services through a team of physicians, dentists, and mid-level providers. Their Carbondale area is part of the network, with multiple office locations in southern Illinois, including a headquarters in Carterville. For same-day care specifically in Carbondale, contact the Shawnee Health Service locations in the region to confirm availability and hours.
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