Shawnee Health Care, Same Day
Urgent Care • Carbondale, IL • Since 1971 • 1 (Same Day) locations
About
Shawnee Health Service is a coordinated network of community health centers across Jackson and Williamson Counties in southern Illinois, offering integrated primary medical and behavioral health care (including Addiction Medicine, Counseling, Family and Internal Medicine, Pediatrics, OB/GYN, Nutrition, and Weight Management), dental services (general and pediatric), pharmacy, and same-day services. The organization emphasizes comprehensive, same-day access and a broad range of services through a team of physicians, dentists, and mid-level providers. Their Carbondale area is part of the network, with multiple office locations in southern Illinois, including a headquarters in Carterville. For same-day care specifically in Carbondale, contact the Shawnee Health Service locations in the region to confirm availability and hours.
Clinic Type
Urgent Care
Address
404 S. Lewis Lane, Carbondale, Illinois 62901
Phone
618-519-9200
shsinfo@shsdc.org
Opening Hours
Monday–Sunday: 8:00 am – 7:00 pm (hours vary by day; Sunday 11:00 am – 4:00 pm; Saturday 8:00 am – 5:00 pm)
Emergency Care
If you are dealing with an emergency please call 911 or visit the ER.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for Same Day care?
Open 7 days a week with hours listed: 8:00 am – 7:00 pm (Mon–Fri), 8:00 am – 5:00 pm (Sat), 11:00 am – 4:00 pm (Sun).
Do I need an appointment?
No appointment needed.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 1/5 (for specific dental division) (1 review mentioned for specific dental provider)
Patients praise
- friendly and caring staff in certain departments, particularly counseling
- quick access to same-day appointments for some patients
- some patients report excellent care from specific providers
Common complaints
- long wait times for appointments and in the office
- unhelpful or rude reception and administrative staff
- difficulties with appointment scheduling/rescheduling processes
- concerns regarding physician bedside manner and limited time spent with patients
- challenges in accessing specific services like dental care
"One of the worst offices. Dr Hassan is never on time. The last 4 times I have seen her the shortest I have waited after being put in the room is 45 minutes... I take my lunch break to do doctor appointments I can’t wait an hour and half to be seen by a doctor for her to spend 5 minutes in the room."
— LocalityBiz user review"Every single person here is extremely friendly, caring, helpful, and provides excellent care. Dr. Hassan is my PCP and she’s absolutely amazing! But don’t get me wrong, the front desk staff, nurses, and phlebotomists are all awesome as well."
— LocalityBiz user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Aetna Better Health to Host Free Benefit Day Events | WSIU — Jul 7, 2026
- Pediatric Dental Center comes to Shawnee Health · Shawnee Health — Aug 27, 2025
- Sen. Durbin celebrates expansion of pediatric dental center | News | metropolisplanet.com — Mar 31, 2026
- Shawnee Health earns top honors for quality care in Southern Illinois | Health | wsiltv.com — Aug 20, 2025
- SameDay Health & Imaging celebrates first year serving community - Sheridan Memorial Hospital — Nov 20, 2025
Information sourced from the clinic's website as of July 11, 2026.
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