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About

Charlestown Urgent Care is a walk-in urgent care clinic in Charlestown, Rhode Island, staffed by doctors trained in internal medicine. The clinic offers treatment for coughs, colds, sinusitis, sprains, strains, urinary tract infections, and other acute conditions, along with school and work physicals, vaccinations, and diagnostic testing. No appointment is necessary.

Clinic Type

Urgent Care

Address

3769 Old Post Rd, Charlestown, RI 02813

Phone

401-642-9023

Email

—

Opening Hours

Open daily at 9am

Services Offered

  • Urgent care
  • Walk-in care
  • Cough, cold and sinusitis
  • Sprains and strains
  • Urinary tract infections
  • School and work physicals
  • Disability exams
  • DOT Physicals
  • Vaccinations
  • Preventive care
  • Diagnostic testing
  • Treatment for chronic conditions

Team

  • Dr Smith, Medical Doctor (unspecified specialization) — Doctor
  • Dr. Balerdi, Medical Doctor (unspecified specialization) — Doctor

Insurance & Payment

  • Neighborhood Health Plan of RI
  • Blue Cross Blue Shield
  • UnitedHealthcare
  • Cigna
  • Tufts
  • Tricare
  • Harvard Pilgrim
  • Neighborhood Health Plan of RI (Medicare and commercial plans)
  • Blue Cross Blue Shield (includes out of state and Federal plans)
  • UnitedHealthcare (Medicare and commercial)

CUC has (insurance partners listed); plans may vary by location and availability.

Cash, Credit/Debit cards, Insurance billed as applicable

Languages Spoken

  • English

Pricing

  • Phone:(401) 642-9023 Fax:(401) 642-9030
  • address: 3769 Old Post Road, Charlestown, Rhode Island 02813, United States

Current Offers

No appointment necessary

FAQs

Is an appointment required?

NO APPOINTMENT NECESSARY.

Where are you located?

We are located 3769 Old Post Rd. Charlestown, RI 02813.

Do I need to make an appointment?

NO APPOINTMENT NECESSARY.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.9 out of 5 stars (128 reviews)
  • Yahoo Local: 5 out of 5 stars (7 reviews)

Patients praise

  • Prompt and attentive staff members
  • Professional and compassionate doctors who take time to listen
  • Efficient service with minimal wait times
  • Clean and comfortable waiting environment
  • Personalized care, including doctors directly assisting with patient intake

Common complaints

  • Occasional delays or unclear communication regarding lab test results
  • Reports of potential misdiagnosis and inappropriate prescription of antibiotics without proper testing
  • Limitations in treating severe injuries requiring more specialized care

"The doctor was informative, compassionate, and genuinely seemed to care about my daughter’s health. I’m so grateful for the care we received and would absolutely return in an emergency without hesitation."

— LocalityBiz Review

"I felt that the doctor was incredibly quick to diagnose me with something I didn’t have and not test for all the obvious options... He was also very fast to prescribe me antibiotics I didn’t need."

— LocalityBiz Review (Negative experience)

"While everyone funneled in, Dr. Aurora came out herself and took the names down in a list to quickly get..."

— Yahoo Local Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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