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Clinic Type

Addiction and Recovery Support

Address

Phone

855-503-1533

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • addiction treatment
  • residential treatment
  • outpatient treatment
  • detox
  • withdrawal management
  • premier recovery programs
  • trauma-informed care
  • co-occurring mental health treatment
  • lgbtq+ affirming care
  • peer support
  • family involvement
  • relapse prevention
  • group therapy
  • individual therapy
  • medications for addiction
  • buprenorphine
  • methadone
  • Vivitrol
  • Suboxone
  • medication management
  • care coordination
  • holistic therapies (yoga, mindfulness)
  • trauma-informed therapy
  • onsite activities
  • education/work therapy

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • recovered.org: 3.85/5 Trustscore (not stated)
  • recovered.org: 4.03/5 Trustscore (not stated)
  • recovered.org: 3.85/5 Trustscore (not stated)
  • recovery.com: 3.7 ((25))
  • scoredoc.com: not stated (not stated)
  • localitybiz.com: 2 stars (implied) (not stated)

Patients praise

  • Non-judgmental or welcoming environment for treatment (HCRC Chicopee)
  • Evidence-based treatment approaches (e.g., CBT/DBT mentioned for Elevate Recovery in Chicopee area)
  • Caring staff and positive experience mentions (Northstar Recovery Center West Springfield, nearby)

Common complaints

  • Long waits/lines and delays (HCRC Chicopee)
  • Rude/judgmental staff; communication issues (River Valley Counseling Center)
  • Discharge/denial of continued treatment and medication-refill problems reported (River Valley Counseling Center)
  • Overcrowding and operational issues reported (HCRC Chicopee)

""If i could give this place zero stars i would. Over the past 6 months this place has become a nightmare.""

scoredoc.com review excerpt for HCRC Chicopee

""Long lines outside in the freezing cold and rain.""

scoredoc.com review excerpt for HCRC Chicopee

""They canceled my services after I missed on session of therapy with them. They are rude and judgemental""

localitybiz.com excerpt for River Valley Counseling Center Chicopee

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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