Live
Read more

Clinic Type

Addiction and Recovery Support

Address

Chicopee, MA (near Northampton)

Phone

+14136130118

Email

support@empowerhg.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Addiction treatment
  • Mental health care
  • Day Treatment (PHP & IOP)
  • Partial Hospitalization
  • Intensive Outpatient Program
  • Outpatient therapy

Team

  • Empower Health Group Team, Licensed clinicians (unspecified) — Care team

Insurance & Payment

Languages Spoken

  • English

FAQs

What programs does Empower Health Group offer in Chicopee?

Day Treatment (PHP & IOP) and other outpatient/therapy services; substance use and mental health care.

Awards & Accreditations

  • Joint Commission accreditation (recognized for highest healthcare quality and patient safety)
  • Joint Commission accreditation (The Joint Commission)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com / Recovery.com (HCRC Chicopee): 3.7/5 (25 reviews)
  • Recovered.org (Goodwin House): 3.85/5 (Recovered Trustscore)
  • Recovered.org (Baymark): 4.03/5 (Recovered Trustscore)
  • Healthgrades (Individual Provider): 5/5

Patients praise

  • Specific counselors praised for being caring and supportive
  • Structured environments helpful for recovery management
  • High satisfaction with specific individual providers
  • Effective, crisis-oriented care at some behavioral health centers

Common complaints

  • Long wait times and lines outside clinics
  • Rigid facility policies, including strict door-locking times
  • Communication issues, particularly regarding prescription refills and appointments
  • Perceived lack of compassion or listening from some staff/providers

"I like my counselor, she truely cares. I never have problems with anyone, if you mind your business and behave like a adult you will have no problems."

ScoreDoc (HCRC Chicopee)

"...sometimes I have people that have canes and walkers they'd be going up the ramp and he still has the audacity to lock the door in front of their face with a smile..."

Rehab.com (HCRC Chicopee)

"I was having these meltdowns, and the nursing team there was exceptional—amazing... [A] place like Aster House is personalized to fit your needs."

CHD Story (Aster House/Gateway)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More addiction and recovery support clinics in Chicopee

Chicopee, MA·Addiction and Recovery Support

VerifiedOnline booking
Chicopee, MA·Addiction and Recovery Support

VerifiedOnline booking

See all addiction and recovery support clinics in Chicopee

Comparing your options?

See other addiction and recovery support clinics in Chicopee, or search the full directory by insurance, ratings, and more.

More Addiction and Recovery Support Clinics