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HCRC Chicopee Opioid Addiction Recovery & Methadone ...

Addiction and Recovery Support • Chicopee, MA

About

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Clinic Type

Addiction and Recovery Support

Address

628 Center Street, Chicopee, MA 01013

Phone

413-749-9150

Email

—

Opening Hours

Mon – Sun: 8:00 am – 4:00 pm

Website

https://hcrcenters.com/locations/massachusetts/chicopee

Services Offered

Methadone Treatment
Counseling and Behavioral Therapy
Case Management
Medical assessments and testing
Coordinated pregnancy treatment
Addiction and relapse prevention education
Referrals to community resources
Discharge planning and support
Guest medication services
Medication-Assisted Treatment (MAT) with methadone

Insurance & Payment

Medicaid
Medicare
Most Insurances Accepted
Grant Funding

For Veterans, we’re part of the VA Community Care Network through Optum and TriWest at many locations, subject to prior authorization.

Medicaid, Medicare, Most Insurances Accepted, Grant Funding, Self-Pay, VA Community Care Network (Optum/TriWest)

Languages Spoken

English
Spanish
other languages likely via bilingual staff
Bilingual staff (unspecified languages)

FAQs

What services are offered at HCRC Chicopee?

Methadone treatment, counseling, case management, medical assessments, pregnancy treatment, addiction education, referrals, discharge planning, guest medication services.

How do I start treatment at the Chicopee treatment center?

To start, contact us by phone or visit our clinic to schedule your first appointment. During your visit, you’ll undergo a comprehensive evaluation to determine the best treatment options for you.

What should I bring to my first appointment?

Please bring a valid ID, your insurance card, and a list of any medications you are currently taking. If available, relevant medical records related to previous addiction treatment would be helpful.

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

ScoreDoc: Mixed ratings (some 1-star, some 3-star) (Limited aggregate public reviews for the Chicopee location specifically)
Indeed: 2.5 out of 5 stars (Based on limited employee/local context data on Indeed)

Patients praise

Positive relationships with specific counselors and staff
Supportive environment for recovery and structure
Helpful bilingual staff and team-oriented culture
Convenient parking for some patients

Common complaints

Long wait times and crowding during morning hours
Reports of conflict or fighting between clients on-site
Concerns regarding facility operations and management responsiveness
Exposure to weather while waiting outside

"I like my counselor, she truely cares... I like how they don't let ppl linger or hang around."

— ScoreDoc review

"What is the most stressful part about working at the company? Fist Fights between clients. Whether inside or out."

— Indeed employee review (Fiscal Clerk/Reception)

"If i could give this place zero stars i would. Over the past 6 months this place has become a nightmare. This place is packed and i mean packed from 615 till 730am."

— ScoreDoc review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].