Live
Read more

Clinic Type

Veterans Affairs Medical Center

Address

1 Medical Center Dr

Phone

800-262-3211

Email

membership@ama-assn.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

FAQs

Where is Louis A Johnson Veterans Affairs Medical Center located?

1 Medical Center Dr, Clarksburg, WV 26301-4199

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com: 3.9/5 (103 reviews)
  • Facebook: 78% recommend (231 reviews)

Patients praise

  • General appreciation for respect and care from staff by some patients
  • Relatively low wait times for new appointments
  • Some improvements noted in patient satisfaction scores in specific years
  • Support for the facility's role in the local community

Common complaints

  • Concerns regarding cleanliness and hygiene, including reports of insects, webs, and improper storage of medical equipment
  • Staffing shortages and high nursing turnover contributing to patient satisfaction issues
  • Historical trauma following criminal activities by a former employee, impacting staff morale and trust
  • Management and operational issues, such as loss of medical supplies due to poor storage environment
  • Mixed experiences with care quality and trust in VA healthcare services

"They treat me well and with an amazing amount of respect and thanks for my service. I have no issues with the care afforded me."

Rehab.com user review

"The facility got infamous a few years back when a deviant staff member killed a few patients with insulin. What bothers me, is that a gentleman in our church who got admitted there a few years later was also given insulin inappropriately... Be careful if you are admitted there."

Rehab.com user review

"A report from the Department of Veterans Affairs Office of the Inspector General paints a grim picture of the operations and culture inside the Louis A. Johnson VA Medical Center... The issues range from cleanliness, communication, retention, and management of supplies and procedures."

WV MetroNews summary of OIG report

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More veterans affairs medical center clinics in Clarksburg

Clarksburg, WV·Veterans Affairs Medical Center

VerifiedOnline bookingEmergency care
Clarksburg, WV·Veterans Affairs Medical Center

VerifiedOnline booking

See all veterans affairs medical center clinics in Clarksburg

Comparing your options?

See other veterans affairs medical center clinics in Clarksburg, or search the full directory by insurance, ratings, and more.

More Veterans Affairs Medical Center Clinics