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Clinic Type

Veterans Affairs Medical Center

Address

1 Medical Center Dr., Clarksburg, West Virginia

Phone

130-462-334612567

Email

help@cortico.health

Opening Hours

Monday12:00 AM – 12:00 AM; Tuesday12:00 AM – 12:00 AM; Wednesday12:00 AM – 12:00 AM; Thursday12:00 AM – 12:00 AM; Friday12:00 AM – 12:00 AM; Saturday12:00 AM – 12:00 AM; Sunday12:00 AM – 12:00 AM

Telehealth

Available — Telehealth services are offered via video conferencing, home telehealth services, and store-and-forward telehealth for mental health, retinal care, bariatric surgery, dermatology, rehabilitation, and primary care.

Services Offered

  • Primary care
  • Specialty health services
  • Hearing loss treatment
  • Pain management
  • Cardiology
  • Dermatology
  • Hospice
  • Palliative care
  • Oncology
  • Mental health
  • Laboratory services
  • Telehealth

Team

  • Ramona Dewitt-Morris, 130-462-334612567 — My HealtheVet Coordinator

Insurance & Payment

Languages Spoken

FAQs

Does Va Medical Center offer telehealth or virtual appointments?

Yes, Va Medical Center offers telehealth services for virtual appointments.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com, Vitals, Facebook, Yelp: 3.7 - 3.9/5 (Aggregate across platforms)
  • VA SAIL (Strategic Analytics for Improvement and Learning): 2.5/5 (VA SAIL composite) (N/A)
  • Centers for Medicare & Medicaid Services (CMS) 2026 report: 5-star rating (N/A)

Patients praise

  • Recent 5-star rating in 2026 CMS report
  • High reported satisfaction with patient advocate resolution of concerns
  • Generally low wait times for new appointments

Common complaints

  • Concerns regarding facility cleanliness and hygiene, including reports of pests and improper storage of medical equipment
  • Safety concerns in mental health units and emergency departments
  • Below-average quality and satisfaction scores in some historical benchmarks
  • Historical trauma regarding criminal acts by a former staff member
  • Patient complaints regarding billing for community care and provider requests

"The facility got infamous a few years back when a deviant staff member killed a few patients with insulin. What bothers me, is that a gentleman in our church who got admitted there a few years later was also given insulin inappropriately, with adverse results."

Rehab.com user review

"During a walkthrough in October 2024, inspectors identified patient care areas with serious hygiene issues that included spider webs, dead insects... Inspectors found clean and dirty medical equipment was being stored in the same area."

WKMZ News report on OIG findings

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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