Louis A. Johnson Veterans' Administration Medical Center
Veterans Affairs Medical Center • Clarksburg, WV • 1 main campus locations
Clinic Type
Veterans Affairs Medical Center
Address
1 Medical Center Drive, Clarksburg, WV 26301-4155
Phone
+1-304-623-3461
Aaron.Garrison@va.gov
Opening Hours
Mon–Sun: 24/7
Telehealth
Yes (remote visits, video conferencing, home telehealth, store-and-forward)
Emergency Care
In an emergency, call 911 or go to the nearest VA or non-VA emergency department.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered at Louis A. Johnson VA Medical Center?
Primary care and specialty health services including audiology, pain management, cardiology, dermatology, hospice and palliative care, oncology, mental health, laboratory services, and more.
How do I schedule an appointment?
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
What are the main hours of operation?
24/7 service (Facility hours show 24/7 coverage)
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com: 3.9/5 (103 reviews shown) (103)
- US News (patient experience ratings): Not stated in provided snippet (Not stated)
- PlainHospital (HCAHPS-based): 4/5 Stars (acute care) (Not stated)
Patients praise
- Patient satisfaction survey results reflected higher care ratings than VHA average; patients appeared satisfied with care provided
- Leaders reported receiving overwhelmingly positive feedback (per acting Director) and took steps for swift resolution when negative feedback occurred
- OIG inspections generally noted patients appeared satisfied with the care received
Common complaints
- Local environment-of-care cleanliness issues were identified in follow-up reporting (e.g., dust/spider webs/dead insects)
- Patient/advocate feedback included complaints such as billing issues for community care, requests for different providers, and contact center wait times
- Some patient reviews complained of low trust in the VA and perceived rude/negligent staff or poor service quality
- OIG reports identified opportunities for improvement and issued recommendations related to environment of care, patient safety processes, and mental health/suicide prevention processes
"“Be careful if you are admitted there, ask about any medication they give you.”"
— Rehab.com review on Louis A Johnson VA Medical Center (Clarksburg, WV)"“All the staff … rude, unkind, negligent, incompetent and the service they give you is just as bad as them!”"
— Rehab.com review on Louis A Johnson VA Medical Center (Clarksburg, WV)"“The overall patient satisfaction survey results reflected higher care ratings than the VHA average. Patients appeared satisfied with the care provided.”"
— VA Office of Inspector General comprehensive healthcare inspection (2022)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- LAJVAMC Biomedical Engineering Team Awarded 2026 Healthcare Technology Management (HTM) Department Of The Year Award | VA Clarksburg Health Care | Veterans Affairs — May 27, 2026
- Louis A. Johnson VA Medical Center receives funding for continued infrastructure improvements — May 15, 2026
- Louis A. Johnson VA Medical Center begins facility upgrades — Mar 4, 2026
- Louis A. Johnson VA: new kitchen, PT, eye clinic upgrades coming | Harrison News | wvnews.com — Mar 11, 2026
- Louis A Johnson VA Medical Center receiving facility upgrades — Mar 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
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