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Clinic Type

Family Medicine

Address

5750 Post Road, East Greenwich, RI 02818; 640 George Washington Highway, Building A, Suite 102, Lincoln, RI 02865; 21 Division Street, Pawtucket, RI 02860

Phone

+1%20(401)%20227-3669

Email

patientserviceline@wihri.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary Care
  • Family Medicine
  • Internal Medicine
  • Express Care

Insurance & Payment

Languages Spoken

FAQs

What services are offered at Care New England Medical Group Family Medicine locations?

Primary care, family medicine, internal medicine, and express care at various Care New England locations.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Coventry Primary Care): 3.6/5 (10)
  • Birdeye (Village Medical): 4.0/5 (187)
  • Yahoo Local (Center of New England Primary Care): 1.5/5 (24)
  • Birdeye (Dr. Donald B. Hebb III, MD): 4.4/5 (13)
  • Medical News Today (Dr. Donald Hebb, MD): 3.8/5 (30)

Patients praise

  • Individual providers often receive high praise for being kind, thorough, and attentive
  • Long-term relationships with specific, highly-regarded doctors or nurse practitioners
  • Some patients appreciate the thoroughness and patient-centered approach of certain clinicians

Common complaints

  • Long wait times for appointments and in the office
  • Poor communication and unresponsive administrative/billing staff
  • Difficulties with prescription refills and referrals
  • Perceived rudeness or lack of empathy from front-desk staff
  • Issues with billing practices and collections

"Dr. Hebb has been my primary care for over 20 years, he has never failed to be anything other than kind, thorough, thoughtful, and involves the patient in their treatment plan every step of the way."

Healthgrades (Review of Dr. Donald Hebb, MD)

"Now that it has become Village Medical, we are completely dissatisfied. We still use the same doctor, but when we come down with an illness, it now takes 3 months to be able to see him. When you do arrive for your appointment, you can count on a 2 to 3 hour wait."

Birdeye (Review of Village Medical)

"This has been my second time receiving care, I didn't appreciate how the receptionist was rude... also I got a high medical bill that's unaffordable, it seems like money is more important than my health care."

LocalityBiz (Review of Village Medical)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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