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About

ProHealth Physicians is a privately held primary care network based in Farmington, Connecticut, with over 90 locations across the state and more than 380,000 patients served. Part of OptumCare, it aims to deliver high-quality, cost-effective, patient-centered care through a physician-led team of doctors, clinicians, and support staff. The organization operates 4 offices in Connecticut (including its Farmington HQ) and maintains a presence in Burlington and Manchester, with a focus on accessible family medicine and comprehensive care. For Coventry, consider checking proximity to your location or contacting the main number for nearest ProHealth office.

Clinic Type

Family Medicine

Address

3 Farm Glen Boulevard, Farmington, CT 06032, US

Phone

1-855-286-3411

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • primary care
  • diagnostic testing
  • care coordination
  • online services
  • schedule appointment
  • bill pay
  • patient portal

Team

  • Mara Fowler, Sages of Clinical Service Award winner 2025 — RN
  • Joanne Foss, Sages of Clinical Service Award winner 2025 — MSN, RN, CMC, CDP

Insurance & Payment

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Languages Spoken

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Awards & Accreditations

  • 2025 Sages of Clinical Service Award (Two ProHealth nurses)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Manchester location): 2.5 stars (234 reviews)
  • Birdeye (Unionville location): 2.8 stars (112 reviews)
  • Birdeye (Meriden location): 2.8 stars (65 reviews)
  • Birdeye (Southington location): 3.9 stars (22 reviews)

Patients praise

  • Many patients praise individual doctors and APRNs for being knowledgeable, attentive, and caring
  • Positive long-term relationships with specific providers mentioned by some patients
  • Some staff members are highlighted as helpful, kind, and professional
  • Clean facilities and effective communication via patient portals (e.g., MyChart) in some cases

Common complaints

  • Difficulties contacting offices by phone, including long hold times and automated call systems
  • Billing and insurance coding disputes, particularly regarding wellness visits vs. office visits
  • Perceived lack of personalized care or "family" atmosphere compared to the past
  • Scheduling frustrations, including appointment cancellations and difficulty securing timely visits
  • Occasional reports of dismissive or rushed bedside manner from some providers

"Dr Bayona and all the APRNs and staff are wonderful at Pro Health. I never feel rushed and always feel like I receive top notch care!"

— Patient review of Coventry Family Practice (historical reference)

"You can’t get a person on the phone at the local office. I tried over and over with every extension option. Finally got a pick up from a billing department and they left me on hold for 38 minutes."

— Patient review of ProHealth Physicians, Fieldstone Family Medicine

"Once in the door, the medical staff is kind and helpful but the scheduling and billing practices... is suspiciously absent in the front office in recent years."

— Patient review of ProHealth Physicians of Manchester

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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