Get Primary Care | Cleveland Clinic
Primary Care • Cuyahoga Falls, OH • Since 1914 • multiple in Ohio and Florida locations
About
Summary: - Cleveland Clinic Akron General is a nonprofit healthcare system in Akron, Ohio, affiliated with the Cleveland Clinic. - It offers a full range of medical specialties and programs, including a 532-bed teaching and research medical center, plus related entities (Edwin Shaw Rehabilitation Hospital, Partners Physician Group, health and wellness centers, visiting nurse service, and foundation). - Founded in 1914; headquarters in Akron; operates under the Cleveland Clinic umbrella and serves multiple locations with convenient access in the Akron area. - Notable recognition: U.S. News & World Report ranked Akron General as the 10th best hospital in Ohio. - Contact/locations: main HQ at 1 Akron General Ave, Akron, OH 44307; other offices include 82 N Miller Rd, Akron, OH 44333; and additional Akron General Ave address listings. If you’re specifically seeking primary care in Cuyahoga Falls, this page confirms Akron General’s network and general services, but it does not list a dedicated Cuyahoga Falls primary care practice. For exact primary care providers in Cuyahoga Falls, consider searching the Cleveland Clinic Akron General site for “primary care” or visit the Cleveland Clinic location finder for nearby primary care clinics.
Clinic Type
Primary Care
Address
1 Akron General Ave., Akron, Ohio 44307, US
Phone
216.444.2538 (Northeast Ohio) | 330.344.2273 (Akron General) | 330.489.1362 (Mercy Hospital) | 877.463.2010 (Florida)
chp@ccf.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
available (virtual appointments and virtual visits)
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Cleveland Clinic Provider Profile: 5/5 (120 reviews for specific family medicine provider (Dr. Scott Higley))
- LocalityBiz / Third-party review aggregators: Predominantly low ratings on third-party review sites for the Cuyahoga Falls outpatient location (Not specifically enumerated)
- ComplaintsBoard: 1.1/5 (185 complaints (System-wide))
Patients praise
- High quality of medical care in specific instances of severe health conditions
- Supportive and caring staff during extended hospital stays
- Individual providers receiving high patient satisfaction ratings for listening and thoroughness
- Strong clinical performance metrics for certain preventative screenings
Common complaints
- Impersonal and dehumanizing patient experience
- Difficulties with scheduling appointments and long wait times
- Concerns regarding billing practices and unexpected charges
- Perceived lack of empathy from staff and inadequate communication
- Frustration with strict appointment time limits and restricted focus on single medical concerns
"He always listens"
— Cleveland Clinic Provider Review (Dr. Scott Higley)"It's impersonal and dehumanizing and spends way to much time and money on forcing patients to do their work for them rather than investing in their own human resources."
— Third-party patient review (Cuyahoga Falls location)"It was the quality of care that made the difference. I couldn’t have asked for anything better. They cared for me medically and personally. They became like family."
— Cleveland Clinic Patient StorySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Peter Laszlo, MD - Cuyahoga Fls, OH - Family Medicine - Request Appointment — May 11, 2026
- Corinne Magilavy, CNP - Cuyahoga Fls, OH - Family Medicine - Request Appointment — May 19, 2026
- Primary Care Cuyahoga Falls - Dr. Matthew Wilcox - Pioneer Physicians — Jun 15, 2026
- Dr. Laura W. Meyer, MD - Family Medicine Doctor in Cuyahoga Falls, OH — May 14, 2026
- Dr. Robert A. Kent, DO - Internal Medicine Physician in Cuyahoga Falls, OH — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Cuyahoga Falls
Summary: Summa Health System is a nonprofit, integrated healthcare system headquartered in Akron, Ohio (founded 1989). It offers comprehensive primary and specialty care, emergency services, and an affiliated health plan (Summa Care). The organization operates hospitals, community health centers, a multi-specialty group practice, an accountable care organization (New Health Collaborative), and medical education/research. Summa Health is a major regional employer with extensive outpatient and primary care services across Summit and surrounding counties. For someone seeking Primary Care & Family Medicine in Akron, Summa Health provides primary care clinics and family medicine services within its Akron network, including access through SummaCare and affiliated facilities. Contact: 1-844-454-173; visit summahealth.org for locations and providers.
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