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Clinic Type

Primary Care

Address

—

Phone

216-553-5343

Email

employment@uhhospitals.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

Current Offers

Now Accepting New Patients

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • WebMD (for specific local providers): 4 out of 5 stars (9 ratings)
  • University Hospitals official doctor profiles: 4.9 to 5.0 out of 5 (Varies by physician (e.g., 75-378 ratings))

Patients praise

  • High physician ratings for empathy, listening skills, and clinical care
  • Patients feel valued and heard by their primary care physicians
  • Strong patient loyalty over many years with specific providers
  • Efficient and professional service reported by some lab patients

Common complaints

  • Difficulty reaching staff by phone
  • Long wait times for laboratory services
  • Concerns regarding administrative tasks like prescription renewals and referrals
  • Reports of unprofessional or rude staff behavior in lab settings

"Dr. Matthew Mark is one of the best primary care physician I have ever had. He is genuine about me care and concerns and always helps to alleviate them, while providing me with the best care. He goes above and beyond for his patients."

— University Hospitals Patient Experience Reviews

"It would be nice if UH Labs actually had a reachable phone number so patients can confirm they will take a sample a Dr from UH ordered. UH has been absolutely horrible"

— LocalityBiz (UH Cuyahoga Falls Health Center Lab)

"Dr. Kumar is more like a specialist in how he isolates each health problem and makes sure we are addressing its needs. At this moment thanks to Dr. Kumar my problems are either improving or are staying steady. I feel very fortunate to have a Primary Care Physician with Dr. Kumar's care, concern and compassion for my wellbeing."

— University Hospitals Patient Experience Reviews

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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