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Summary: Summa Health System is a nonprofit, integrated healthcare system headquartered in Akron, Ohio (founded 1989). It offers comprehensive primary and specialty care, emergency services, and an affiliated health plan (Summa Care). The organization operates hospitals, community health centers, a multi-specialty group practice, an accountable care organization (New Health Collaborative), and medical education/research. Summa Health is a major regional employer with extensive outpatient and primary care services across Summit and surrounding counties. For someone seeking Primary Care & Family Medicine in Akron, Summa Health provides primary care clinics and family medicine services within its Akron network, including access through SummaCare and affiliated facilities. Contact: 1-844-454-173; visit summahealth.org for locations and providers.

Clinic Type

Primary Care

Address

ACH Internal Medicine, 75 Arch St, Ste 401, Akron, OH 44304

Phone

800.237.8662

Email

smokingcessation@summahealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Yes

Emergency Care

Emergency available; call 911 for emergencies

Services Offered

  • Primary Care
  • Family Medicine
  • Internal Medicine

Team

  • Summa Health Primary Care Team, board-certified family medicine and internal medicine physicians and advanced practice providers — Provider Group

Insurance & Payment

—

Languages Spoken

—

FAQs

If your situation is an emergency, call 911.

Emergency: Call 911.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Summa Health MyChart (Dr. Andrew Chema): 4.6/5 stars (143 ratings) (38 reviews)
  • WebMD (Summa Health Medical Group Family Medicine - Portage Trail): No specific numerical rating provided, generally mixed feedback noted (2 reviews)
  • Expected Healthcare (Summa Health Cuyahoga Falls Medical Center): 3.9/5 stars (8 reviews)

Patients praise

  • Knowledgeable and thorough physicians noted by many patients
  • Positive, fast, and personal experiences at the medical center for imaging services
  • Friendly and helpful staff in support roles
  • Efficient intake and short wait times for specific services like x-rays

Common complaints

  • Perceived dismissive or rude behavior by some providers
  • Reports of unprofessional communication or bedside manner issues
  • Occasional long wait times for appointments

"I love coming here. There is barely a wait time, I feel like my doctor really cares, and it's the only office where I don't dread going to."

— LocalityBiz review of Summa Health Cuyahoga Falls Medical Center

"Avoid Dr. Andrew Chema. He’s disrespectful in all aspects. Very unprofessional."

— WebMD review of Summa Health Medical Group Family Medicine - Portage Trail

"Everyone I've ever dealt with has been understanding. They take the time to make sure you're comfortable with the procedure."

— Loc8NearMe review of Summa Health Cuyahoga Falls Medical Center

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Cuyahoga Falls, OH·Primary Care

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VerifiedOnline bookingSince 1914
Cuyahoga Falls, OH·Primary Care

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