Broadlawns Medical Center
Emergency Medicine • Des Moines, IA • Since 1924 • 1 main campus emergency department locations
About
Emergency Department at Broadlawns Medical Center offers 24/7 acute care in Des Moines, IA. Broadlawns is a nonprofit hospital with over 1,300 employees and a full range of services including emergency medicine, primary/specialty clinics, urgent care, dentistry, behavioral health, and community programs. The center operates as part of Broadlawns Medical Center, located in Des Moines, and serves Polk County with affordable, high-quality care. For current hours or holiday closures, check the Broadlawns site or contact the main line.
Clinic Type
Emergency Medicine
Address
Emergency Department, Main Campus, East Building, First Floor, 1801 Hickman Road, Des Moines, IA 50314
Phone
Call 911 during an emergency
rcori@broadlawns.org
Opening Hours
Open 24/7
Emergency Care
Yes
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What services does the Emergency Department provide?
Treats medical, surgical, and psychiatric emergencies with adult and pediatric life support and trauma care.
What are the hours?
Open 24/7
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye and MedicalRecords.com: 3.2 out of 5 stars (39 (Emergency Room) to 157 (Broadlawns Medical Center) reviews)
- Healthgrades and U.S. News & World Report: 79% to 91% patient recommendation rate
Patients praise
- Compassionate and caring nursing and medical staff reported by some patients
- High patient recommendation rates reported on major health rating platforms
- Efficient care for certain conditions or quick diagnostic processes reported by some individuals
- Appreciation for the affordability and accessibility of services for the community
Common complaints
- Reports of dismissive attitudes or feeling unheard by medical staff
- Concerns regarding diagnostic accuracy and treatment efficacy
- Occasional complaints about facility cleanliness and appearance
- Experiences of long wait times or frustration with bureaucratic processes
- Specific incidents involving denial of second opinions or perceived inadequacy of care leading to transfers to other facilities
"Ghetto. Dirty. Cheap."
— Birdeye review (Emergency Room)"This hospital has the kindest and most genuine staff someone could hope for."
— MedicalRecords.com review"I felt like I was not being fully heard, and I was angry because of the lack of genuine concern for my discomfort."
— The Times-Delphic (Drake student experience)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Urgent Care in Des Moines, IA: Insurance Capital of the Midwest — Jun 25, 2026
- Thomas Green, DO, FACEP - Broadlawns Medical Center — Feb 25, 2026
- Christina Goebel, MD - Broadlawns Medical Center — Dec 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
More emergency medicine clinics in Des Moines
MercyOne Des Moines Emergency Care - What it is: Part of MercyOne, a nonprofit healthcare system owned by Trinity Health, providing hospital and clinical services in Des Moines, Iowa. - Emergency care: MercyOne Des Moines Medical Center offers acute emergency services as a key component of its Des Moines campus. - Location: MercyOne Des Moines Medical Center, Des Moines, Iowa. - Contact/access: MercyOne provides online access to records, test results, and appointment management, which can facilitate coordinating with the Des Moines emergency care team if you have prior records or need follow-up. Notes: - MercyOne operates 19 offices in the United States (Iowa region) and is headquartered in Des Moines, IA. - If you’re specifically seeking emergency department details (hours, wait times, or how to come in), you may want to call the Des Moines campus directly or check the MercyOne site for the most current ED information.
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