MercyOne Des Moines Emergency Care
Emergency Medicine • Des Moines, IA • Since 1998
About
MercyOne Des Moines Emergency Care - What it is: Part of MercyOne, a nonprofit healthcare system owned by Trinity Health, providing hospital and clinical services in Des Moines, Iowa. - Emergency care: MercyOne Des Moines Medical Center offers acute emergency services as a key component of its Des Moines campus. - Location: MercyOne Des Moines Medical Center, Des Moines, Iowa. - Contact/access: MercyOne provides online access to records, test results, and appointment management, which can facilitate coordinating with the Des Moines emergency care team if you have prior records or need follow-up. Notes: - MercyOne operates 19 offices in the United States (Iowa region) and is headquartered in Des Moines, IA. - If you’re specifically seeking emergency department details (hours, wait times, or how to come in), you may want to call the Des Moines campus directly or check the MercyOne site for the most current ED information.
Clinic Type
Emergency Medicine
Address
1111 6th Ave. Level 1
Phone
515-247-3211
todd.mizener@mercyone.org
Opening Hours
24 hours a day, 7 days a week, 365 days a year
Emergency Care
Yes (emergency department)
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Emergency Care location): 1.9/5 stars (163 reviews)
- Birdeye (Medical Center): 2.6/5 stars (370 reviews)
Patients praise
- Compassionate and skilled care in specific emergency instances
- Helpful staff during stressful medical situations
- Successful treatment outcomes in critical cases
Common complaints
- Difficulty with hospital billing and payment systems
- Concerns regarding staff knowledge and quality of care
- Reports of poor communication from medical staff
- Overall low star ratings from patients
"MercyOne killed my husband. He had young doctors and traveling nurses that did not know what they were doing. No one would give me answers."
— Birdeye review (Theresa H.)"MercyOne ER physicians and nurses were absolutely amazing! Knowledge, skill. care, and compassion along with quick action following a stroke saved my life!"
— MyHospitalNow.com testimonialSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MercyOne’s new emergency department reduces wait times, overcrowding | MercyOne — Oct 14, 2025
- MercyOne Des Moines unveils new split-flow emergency room model — Oct 17, 2025
- ApolloMD Introduces New Chief Medical Officer Role to Advance the Future of Emergency Care - ApolloMD — Sep 24, 2025
- ER Wait Times at Some Iowa Hospitals Higher Than the National Average | NEWSRADIO 1040 WHO — Jun 22, 2026
- ApolloMD Introduces New Chief Medical Officer Role to Advance the Future of Emergency Care — Sep 23, 2025
Information sourced from the clinic's website as of July 11, 2026.
More emergency medicine clinics in Des Moines
Emergency Department at Broadlawns Medical Center offers 24/7 acute care in Des Moines, IA. Broadlawns is a nonprofit hospital with over 1,300 employees and a full range of services including emergency medicine, primary/specialty clinics, urgent care, dentistry, behavioral health, and community programs. The center operates as part of Broadlawns Medical Center, located in Des Moines, and serves Polk County with affordable, high-quality care. For current hours or holiday closures, check the Broadlawns site or contact the main line.
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