
Emergency Medicine' - Find a Physician or Specialist
Emergency Medicine • Des Moines, IA
Clinic Type
Emergency Medicine
Address
—
Phone
515-875-9115
UPH_CentralIAPrivacyOfficer@unitypoint.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
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Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades, Vitals, WebMD, U.S. News & World Report: Ranges from 1.0/5.0 to 5.0/5.0 across various platforms for individual physicians (Varies significantly by physician, from a few to 30 reviews per profile)
Patients praise
- Thorough explanation of conditions and treatments
- Effective and prompt clinical assessment
- Compassionate and attentive bedside manner
- Helpful in resolving urgent medical concerns
Common complaints
- Perceived lack of empathy or bedside manner
- Patients feeling dismissed or unheard regarding symptoms
- Concerns about thoroughness of examinations or diagnostic tests
- Frustration with communication and follow-up care
"He didn’t draw any labs and barely listened to my lung sounds... Doctor told me I wasn’t dying and ‘why did I want to be in the hospital so bad’."
— Healthgrades review of Dr. Kevin Pothoven"Dr. Poole had excellent bedside manners, took the time needed to really listen and interact, did what was needed medically to help resolve why I was in the ER; simply put, I was in great hands."
— Healthgrades review of Dr. James Poole"Very dismissive. Brushed my daughters’ persistent fever off and we drove home. I turned right back around once we got home as my daughter’s fever was 105!"
— WebMD review of Dr. Timothy GerdisSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Lauren Z. Clay, MD - Emergency Medicine Physician in Des Moines, IA — May 14, 2026
- ApolloMD Introduces New Chief Medical Officer Role to Advance the Future of Emergency Care - ApolloMD — Sep 24, 2025
- Dr. Kimberly Bina, DO - Emergency Medicine Specialist in Pella, IA | Healthgrades — Jan 16, 2026
- Story Medical Welcomes Keegan Overbey, ARNP, to Emergency Department — Nov 14, 2025
- MercyOne chief clinical officer named one of Becker’s Medical Officers to Know for 2026 | MercyOne — Apr 21, 2026
Information sourced from the clinic's website as of July 11, 2026.
More emergency medicine clinics in Des Moines
MercyOne Des Moines Emergency Care - What it is: Part of MercyOne, a nonprofit healthcare system owned by Trinity Health, providing hospital and clinical services in Des Moines, Iowa. - Emergency care: MercyOne Des Moines Medical Center offers acute emergency services as a key component of its Des Moines campus. - Location: MercyOne Des Moines Medical Center, Des Moines, Iowa. - Contact/access: MercyOne provides online access to records, test results, and appointment management, which can facilitate coordinating with the Des Moines emergency care team if you have prior records or need follow-up. Notes: - MercyOne operates 19 offices in the United States (Iowa region) and is headquartered in Des Moines, IA. - If you’re specifically seeking emergency department details (hours, wait times, or how to come in), you may want to call the Des Moines campus directly or check the MercyOne site for the most current ED information.
Emergency Department at Broadlawns Medical Center offers 24/7 acute care in Des Moines, IA. Broadlawns is a nonprofit hospital with over 1,300 employees and a full range of services including emergency medicine, primary/specialty clinics, urgent care, dentistry, behavioral health, and community programs. The center operates as part of Broadlawns Medical Center, located in Des Moines, and serves Polk County with affordable, high-quality care. For current hours or holiday closures, check the Broadlawns site or contact the main line.
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