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About

Dover Family Physicians is a private primary-care practice based in Dover, Delaware, offering comprehensive medical services across the full family lifespan, including geriatrics. Key points: - Focus: Continuous primary health care for all ages with diagnostic, therapeutic, and preventive services; strong emphasis on patient care and aging-related health. - Services likely relevant to geriatrics: general medicine, patient & critical care, geriatrics, office procedures, and women's health. - Location: 4 offices in Dover, DE, with the main address at 1342 S Governors Ave, Dover, DE 19904. - Technology: Uses Allscripts for practice management/EMR. - Contact: admin@doverfamilyphysicians.com; Phone: 302-734-2500.

Clinic Type

Geriatrics

Address

1342 S Governors Ave, Dover, Delaware 19904-4804, US

Phone

302-734-2500

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Geriatrics
  • New Medicare Initial Preventive Physical Exam
  • Modern Maturity Forms
  • Power Mobility Evaluations
  • Assisted Living Physicals
  • Home Health Care Evaluations
  • Hospice Coordination of Care

Insurance & Payment

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Languages Spoken

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FAQs

What services are offered by the Geriatrics clinic?

Geriatrics services include New Medicare Initial Preventive Physical Exam, Modern Maturity Forms, Power Mobility Evaluations, Assisted Living Physicals, Home Health Care Evaluations, and Hospice Coordination of Care.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 4.2 out of 5 (based on Dr. Shalini Shah's profile) (20 reviews (Yelp profile))

Patients praise

  • Some providers are described as bright, calm, and friendly
  • Appreciation for providers who take time to listen to patient concerns and show genuine care
  • Highly recommended by some long-term patients for bedside manner and treatment plans

Common complaints

  • Poor customer service and rude administrative/reception staff
  • Concerns regarding lack of empathy and poor bedside manner from some providers
  • Perceived lack of attentiveness during appointments and feeling rushed
  • Difficulties with administrative policies and communication

"This is one of the worse practices in Delaware. The doctors do not listen to their patients."

— Yelp

"She always listens to me and answers my questions. She takes her time. You’re not just a number and she speaks to me in a way that I understand. It’s like you’re talking to a family member not a doctor."

— Healthgrades

"Terrible customer service, rude receptionist. Wouldn't transfer me to office manager..."

— Healthgrades

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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