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About

Express Care Clinic is a walk-in urgent care facility with locations in Dover and Lee, New Hampshire, offering care for non-life-threatening illness and injury. The clinic features on-site lab and X-ray services, 24/7 virtual care for ages 3 and up, and seamless transitions to hospital specialists when needed. No appointment is necessary, and closing hours may vary based on clinical capacity and wait times.

Clinic Type

Urgent Care

Address

65 Calef Highway Lee, NH 03861; 701 Central Avenue Dover, NH 03820

Phone

603-868-8507; 603-609-6700

Email

theworksmembership@wdhospital.org

Opening Hours

Open Daily: 8:00 AM - 7:30 PM

Telehealth

Yes, 24/7 Virtual Care for minor conditions and injuries (ages 3 and up)

Emergency Care

ER: For life-threatening conditions call 911 or go to the nearest Emergency Department

Services Offered

  • Walk-In Urgent Care
  • 24/7 Virtual Care
  • On-site lab and X-ray
  • Care for non-life-threatening illness and injury
  • Seamless transition to hospital specialists when needed
  • Follow-up with primary care providers

Technology & Equipment

  • On-site lab
  • X-ray equipment

Team

  • Emergency physicians — Medical leadership
  • Paramedics — Emergency response
  • Nurse practitioners — Advanced practice providers
  • Physician assistants — Advanced practice providers
  • Medical assistants — Support staff
  • Radiology techs — Imaging staff

Insurance & Payment

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Two bills: one from Wentworth-Douglass Hospital for Express Care services, one from Seacoast Emergency Physicians for provider evaluation/treatment, Possible additional charges for labs, imaging or medical equipment, May have out-of-pocket costs depending on insurance (deductible, coinsurance or co-pay)

Languages Spoken

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Pricing

  • Express Care visit billed by hospital and separate bill from Seacoast Emergency Physicians; billing varies by insurance plan; potential deductible/coinsurance/copay applies

FAQs

What is Express Care?

Walk-In Urgent Care for non-life-threatening illness and injury with on-site lab and X-ray; open longer hours than a doctor’s office.

Do I need an appointment?

No appointment is necessary.

Walk-In Urgent Care – do I need an appointment?

No appointment is necessary.

Are hours fixed or do they vary?

Closing hours may vary depending on clinical capacity and wait times.

What conditions do you treat?

Care for non-life-threatening illness and injury for walk-in patients; more serious needs are seen first.

What happens if I need a specialist or advanced care?

They will make a seamless transition to the hospital and follow up with your primary care provider.

Is there 24/7 access to virtual care?

Yes, 24/7 virtual care is offered for minor health conditions and injuries for ages 3 and up.

What is the billing process for Express Care?

Two bills may be issued: one from Wentworth-Douglass Hospital and one from Seacoast Emergency Physicians; additional charges may apply for labs, imaging, or equipment. Benefits and out-of-pocket costs depend on the insurance plan.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Zocdoc (ChristianaCare-GoHealth): 4.98/5 (46 reviews)
  • Zocdoc (ChristianaCare-GoHealth Dover Dupont Hwy): 4.19/5 (N/A)

Patients praise

  • Clean and organized facility environment
  • Friendly and helpful service from some specific providers or staff members
  • Efficient and simple process for some patients
  • Convenient alternative to primary care or the ER for common illnesses

Common complaints

  • Long or unpredictable wait times despite having an appointment or being a walk-in
  • Perceived unprofessional, dismissive, or cold behavior by front desk and clinical staff
  • Inconsistency in quality of care and communication
  • Issues with prescription handling or incomplete follow-up
  • Reports of being turned away or refused service due to policy disputes

"This was far better an experience than my primary provider! It was fast, simple and easy. The smoothness of the process was refreshingly satisfying an a welcoming change from the norm."

— Zocdoc (ChristianaCare-GoHealth)

"When I arrived at MedExpress Dover, DE the staff behaved in a very unprofessional manner and that my mere presence was an inconvenience to them."

— SolvHealth

"Doctors is usually pretty nice and helpful, but the wait is horrible. They turned me away when I went and said I could come tomorrow. Defeats the point of urgent care if you have to visit the next day to get help."

— Ruspagesusa (MedExpress)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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