PIH Health Family Medicine - Brookshire | Downey,CA
Primary Care • Downey, CA
Clinic Type
Primary Care
Address
11411 Brookshire Ave #207, Downey, CA 90241
Phone
562.904.4411
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Opening Hours
Sunday: Closed; Monday–Friday: 8:00 AM–5:00 PM; Saturday: Closed
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
Sunday: Closed; Monday–Friday: 8:00AM–5:00PM; Saturday: Closed.
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Yahoo Local: 2.5 out of 5 stars (not explicitly stated (aggregated rating))
Patients praise
- professional, courteous doctors and nurses
- helpful and amazing reception staff in specific departments like OB
Common complaints
- long wait times for appointments and at the office
- difficulty reaching staff by phone or getting timely appointments
- unprofessional office staff experience
- issues with timely communication of test results
"The doctors and nurses were nice and courteous very professional !"
— Yahoo Local user review"You are not allowed to see your pcp; good luck trying to get an appointment., you will be on hold for more than an hour"
— Yahoo Local user review"The office staff is unprofessional. You don't get your results in a timely manner. You have to make numerous calls before they even make an attempt to look for ..."
— Healthgrades user review (PIH Health Downey context)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Vicky Marquez, NP - Nurse Practitioner in Downey, CA — May 14, 2026
- Dr. Jason S. Lai, MD - Urologist in Whittier, CA — May 14, 2026
- Dr. Ausim Khan, MD - Internal Medicine Physician in Whittier, CA — May 14, 2026
- Dr. Katherine J. Kim, MD - Internal Medicine Physician in Whittier, CA — May 14, 2026
- Dr. Sy H. Oang, DO - Internal Medicine Physician in La Mirada, CA — May 14, 2026
Information sourced from the clinic's website as of July 10, 2026.
More primary care clinics in Downey
PIH Health Downey offers primary care services as part of the PIH Health network, serving Downey and surrounding communities (including Whittier). The Downey location is part of a multi-hospital system that expanded from one hospital in Whittier to three campuses (Downey, Good Samaritan in Downtown LA, and Whittier’s PIH Health Hospital). The organization provides primary care alongside urgent care and other specialties, with a broad regional footprint across Los Angeles County, including 26 outpatient clinics and multiple physician groups. Key notes: - Primary care and urgent care services available across PIH Health locations, with a presence in Downey. - PIH Health’s Downey campus is part of a larger network that includes Whittier and Los Angeles locations. - The system emphasizes employment opportunities and community-focused care (e.g., Family Medicine Residency program in Downey).
Optum is a US-based health care company and part of UnitedHealth Group, focused on technology-enabled health services, pharmacy care (including a pharmacy benefit manager), and direct care delivery. Key points relevant to Downey, CA: - Headquarters and primary US presence in Eden Prairie, MN, with global operations. - Operates through three main units: OptumHealth, OptumInsight, and OptumRx. - Large-scale health services provider with significant revenue (>$100B in 2019) and extensive staff. - Public company (private ownership) within the broader Optum/UnitedHealth Group ecosystem. - Contact: general inquiries at info@optum.com; phone +1 888-445-8745. Note: The provided page lists Optum offices in Eden Prairie, MN (headquarters) and does not reference an Optum location in Downey, CA. If you’re seeking Optum services or a local presence specifically in Downey, CA, you may want to contact the main Optum number or check the Optum/UnitedHealth Group careers or locations pages for any Downey or Southern California facilities.
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