Primary Care Downey Area - Whittier - PIH Health
Primary Care • Downey, CA • Since 1959
About
PIH Health Downey offers primary care services as part of the PIH Health network, serving Downey and surrounding communities (including Whittier). The Downey location is part of a multi-hospital system that expanded from one hospital in Whittier to three campuses (Downey, Good Samaritan in Downtown LA, and Whittier’s PIH Health Hospital). The organization provides primary care alongside urgent care and other specialties, with a broad regional footprint across Los Angeles County, including 26 outpatient clinics and multiple physician groups. Key notes: - Primary care and urgent care services available across PIH Health locations, with a presence in Downey. - PIH Health’s Downey campus is part of a larger network that includes Whittier and Los Angeles locations. - The system emphasizes employment opportunities and community-focused care (e.g., Family Medicine Residency program in Downey).
Clinic Type
Primary Care
Address
12401 Washington Blvd, Whittier, CA 90602, US
Phone
562.862.2775
Amanda.Enriquez@PIHHealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vivian Health (PIH Health Hospital - Downey): 3.5/5 stars (8 reviews)
- PIH Health Whittier Hospital: 3.2/5 stars (648 reviews)
- Yahoo Local (PIH Health Family Medicine Residency Downey): 2.5/5 stars
Patients praise
- Many patients report attentive, caring, and professional doctors and nurses
- Favorable feedback regarding communication during visits with specific physicians
- Some patients note efficient and friendly service in specific departments
Common complaints
- Long wait times for appointments and in waiting rooms
- Difficulty scheduling appointments or reaching staff by phone
- Reports of unprofessional office staff or communication issues
- Inconsistent responsiveness from nursing staff in hospital settings
"The nurse and Dr. Patel are very, very attentive, very caring... She took her time... made me feel really comfortable."
— PIH Health Physician Profile (Dr. Karen Patel)"You are not allowed to see your pcp; good luck trying to get an appointment., you will be on hold for more than an hour"
— Yahoo Local Review (PIH Health Family Medicine Residency Downey)"The services provided in the ER were excellent... BUT, the nurses need more training... after calling the nurse for some assistance, some of them took forever to come and help."
— PIH Health Whittier Hospital ReviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Primary Care | Whittier, CA - PIH Health — Jun 15, 2026
- [PDF] PIH HEALTH PRIMARY CARE DIRECTORY 2025-2026 — Oct 5, 2025
- PIH Health Internal Medicine Downey Promenade Medical Office ... — Jun 29, 2026
- Vicky Marquez, NP - Nurse Practitioner in Downey, CA — May 14, 2026
- PIH Health Downey Hospital Insurances Accepted — Sep 25, 2025
Information sourced from the clinic's website as of July 10, 2026.
More primary care clinics in Downey
Optum is a US-based health care company and part of UnitedHealth Group, focused on technology-enabled health services, pharmacy care (including a pharmacy benefit manager), and direct care delivery. Key points relevant to Downey, CA: - Headquarters and primary US presence in Eden Prairie, MN, with global operations. - Operates through three main units: OptumHealth, OptumInsight, and OptumRx. - Large-scale health services provider with significant revenue (>$100B in 2019) and extensive staff. - Public company (private ownership) within the broader Optum/UnitedHealth Group ecosystem. - Contact: general inquiries at info@optum.com; phone +1 888-445-8745. Note: The provided page lists Optum offices in Eden Prairie, MN (headquarters) and does not reference an Optum location in Downey, CA. If you’re seeking Optum services or a local presence specifically in Downey, CA, you may want to contact the main Optum number or check the Optum/UnitedHealth Group careers or locations pages for any Downey or Southern California facilities.
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