Urgent Care - Optum serving Downey, CA - FindHelp.org
Urgent Care • Downey, CA
Clinic Type
Urgent Care
Address
11942 Paramount Boulevard Suite B, Downey, CA 90242
Phone
562-923-6060
—
Opening Hours
Monday: 9:00 AM - 9:00 PM; Tuesday: 9:00 AM - 9:00 PM; Wednesday: 9:00 AM - 9:00 PM; Thursday: 9:00 AM - 9:00 PM; Friday: 9:00 AM - 9:00 PM; Saturday: 9:00 AM - 5:00 PM; Sunday: 9:00 AM - 5:00 PM
Telehealth
Not specified
Emergency Care
Non-life-threatening urgent care; not for life-threatening emergencies
Services Offered
Insurance & Payment
Must have Medicare or Medicaid.
Medicare, Medi-Cal, Cash, Credit Card (typical for urgent care; not explicitly listed)
Languages Spoken
—
FAQs
What services are offered at this urgent care?
Urgent Health Care Services for non-life-threatening medical needs such as minor cuts, earaches, skin rashes, sprains, colds, coughs, sore throat, most fevers, abdominal pain, broken bones, painful urination, mild shortness of breath.
What services do Optum urgent care clinics offer?
Urgent Health Care Services for non-life-threatening medical needs such as minor cuts, earaches, skin rashes, sprains, colds, coughs, sore throat, most fevers, abdominal pain, broken bones, painful urination, mild shortness of breath.
Do they accept Medicare or Medi-Cal?
Yes, Optum urgent care accepts Medicare and Medi-Cal.
Social Media
Photos
.png)
What Patients Say
Overall sentiment across review platforms: negative
- Solv: 1.0/5.0 (3 patients (Solv))
- BDIR: 2.6/5.0 (22 reviews)
- Google My Business: 2.7/5.0 (27 reviews (Google My Business))
- Apple Maps/Yelp integration: 2.5/5.0 (67 reviews)
Patients praise
- Some patients report organized facility environments
- Specific staff members occasionally recognized for caring or attentive service
Common complaints
- Long wait times and difficulty reaching the office by phone
- Poor customer service and unprofessional/dismissive staff interactions
- Concerns regarding administrative errors, such as appointment/referral issues
- Perceived lack of patient care or neglect
"Have COVID symptoms. Called to find out about testing service, was on phone over 1/2 hr, they never answered…shows total disregard for patients! I guess they’re too busy having breakfast!"
— Solv patient review"Horrible service! These people don't care about the patient. Have been waiting for a referral for months and nothing! Can not get ahold of anyone and when you do the call disconnects."
— Apple Maps/Yelp reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Concentra Urgent Care, Long Beach - Urgent Care in Long Beach, CA 90802 | Solv — Jun 24, 2026
- Kaiser Permanente opens Bridge Clinic in Downey to reduce hospital readmissions — The Downey Patriot — Mar 24, 2026
- Findhelp: A new way to get support in your community | Providence — Sep 9, 2025
- Find UnitedHealthcare / Optum EAP Therapists and Psychologists in Circle Area, Long Beach - Psychology Today — Jul 6, 2026
- MemorialCare's "Get Care Now" Delivers 24/7 Access to Urgent, Primary, and Virtual Care - With Low or No Fees for Californians — Sep 16, 2025
Information sourced from the clinic's website as of July 10, 2026.
More urgent care clinics in Downey
PIH Health Downey Urgent Care is part of PIH Health, a nonprofit network that operates three hospitals in the Los Angeles area (Downey, Whittier, and Good Samaritan in Downtown LA) and multiple outpatient clinics. The Downey location offers urgent care services within the PIH Health system, which employs thousands and provides primary, specialty, and urgent care across its clinics. The organization emphasizes growth and staffing, with recent job postings for urgent care roles at Downey. If you’re seeking urgent care specifically in Downey, PIH Health Downey is the local option within this larger network.
Comparing your options?
See other urgent care clinics in Downey, or search the full directory by insurance, ratings, and more.