Fitchburg Family Practice
Primary Care/Family Medicine • Fitchburg, MA
About
Fitchburg Family Practice in Fitchburg, MA provides primary care and family medicine for patients across the life cycle, including pediatric, adult, and geriatric care. The clinic offers on-site lab and pharmacy services, Spanish and multilingual translation services, substance use disorder treatment including Suboxone prescribing, and serves as a residency training site for family medicine at UMass Chan Medical School.
Clinic Type
Primary Care/Family Medicine
Address
326 Nichols Road, Fitchburg, MA 01420
Phone
978-343-5270
volunteerservices@umassmemorial.org
Opening Hours
9 am - 5 pm
Website
https://www.ummhealth.org/locations/healthalliance-clinton-hospital/fitchburg-family-practice
Emergency Care
In-patient care at HealthAlliance- Clinton Hospital – Leominster Campus by our own team
Services Offered
Technology & Equipment
Team
Insurance & Payment
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HealthAlliance Fitchburg Family Practice cares for families throughout the life cycle and has a residency site. Financial advisor to assist with insurance issues (HA)
Languages Spoken
FAQs
What services are offered to patients?
- After-hours calls - Referrals for other specialists - On-site lab - On-site pharmacy - In-house Spanish translational services - Video and phone translational services for all other languages - Financial advisor to assist with insurance issues (HA) - Substance Use Disorders including Suboxone prescribing - In-patient care at HealthAlliance- Clinton Hospital – Leominster Campus by our own team
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- BestProsInTown: Mixed reviews ranging from praise to frustration (18 reviews listed on one platform)
Patients praise
- Compassionate and kind physicians
- Helpful and friendly reception staff
- Thorough medical care
Common complaints
- Poor office management and communication
- Long wait times for appointments
"Waited an hour and left, after overhearing another person say that they had waited an hour and a half! Very poorly managed office."
— Yelp"The doctors... are known for their kindness, good communication, and genuine concern for patients. They listen carefully to concerns, offer additional assistance without judgment..."
— BestProsInTownSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Pharmacist-Forward Primary Care - School of Pharmacy — Dec 4, 2025
- Award-winning doc addresses health equity in DPC | AAFP — Sep 12, 2025
- Molaska wins national physician’s award | Business | fitchburgstar.com — Aug 8, 2025
- Family Care of the Fox Cities: Celebrates 25th anniversary | WisBusiness — Feb 10, 2026
- Financial News | myMotherLode.com - Fitchburg, WI Wellness & Health Coaching: Habit Reset Courses for Moms Updated — Apr 25, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care/family medicine clinics in Fitchburg
Community Health Connections (CHC) is a nonprofit Federally Qualified Health Center based in Fitchburg, MA. Founded in 2002, CHC operates 8 office locations in North Central Massachusetts (including Fitchburg, Gardner, and Leominster) and offers a broad range of services: urgent and primary care for adults and children, preventive and restorative dental care (plus oral surgery), behavioral and mental health services, substance use disorder treatment, optometry, nutrition, podiatry, and specialty therapies (e.g., acupuncture, Spravato/TMS). CHC emphasizes affordable, compassionate care regardless of income or insurance status. Contact: 978-878-8100; HQ at 326 Nichols Road, Fitchburg, MA 01420. Website: chcfhc.org.
Complete Family Medicine in Fitchburg, MA offers primary care and family medicine services. Located at 104 Whalon Street, Suite 2A, the clinic is led by Dr. Deepthi Pandraju, a primary care physician. Hours are Monday-Tuesday and Thursday-Friday, 9AM-5PM, with Wednesday closures.
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