Urgent Care in Franklin, TN
Emergency Care • Franklin, VA
Clinic Type
Emergency Care
Address
509 Hillsboro Rd, Franklin, TN 37064
Phone
+1-615-472-2139?
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Opening Hours
M-F: 8am - 8pm; Sat: 9am - 5pm; Sun: 1pm - 5pm
Telehealth
Telemedicine visit available
Emergency Care
Urgent Care
Services Offered
Insurance & Payment
No insurance? Learn about our Self-pay Program.
Cash, Credit Cards, Self-pay
Languages Spoken
FAQs
What are the hours of operation?
M-F 8am–8pm; Sat 9am–5pm; Sun 1pm–5pm.
Social Media
Photos





What Patients Say
Overall sentiment across review platforms: mixed
- Solv (Ascension Saint Thomas Urgent Care): 4.8/5 stars
- Birdeye/Google (Physicians Urgent Care): 4.7/5 stars (1,199 reviews)
- Fast Pace Health Urgent Care Clinic: 1.4/5 stars (BBB reviews) and 3.6/5 stars (Birdeye)
- Solv (CareNow Urgent Care): 5.0/5 stars (1 review)
Patients praise
- Friendly and professional staff interactions
- Efficiency and speed of care for some patients (particularly with online booking)
- Convenience of walk-in availability and online scheduling tools
- Helpful front desk staff in resolving check-in or insurance issues
Common complaints
- Billing transparency and unexpected charges (especially after visits)
- Long wait times or limited availability during peak times despite being an urgent care
- Perceived poor bedside manner or dismissive attitudes from some providers
- Difficulty in communication and reaching billing or administrative support
"Imagine that, health care is already such a shady and underhanded practice that now you have doctors outright lying about the charges..."
— Better Business Bureau complaint regarding Fast Pace Health"The patient care experience is about making a personal connection with the patient & every team member did just that while rendering exceptional care."
— Patient review of Ascension Saint Thomas Urgent Care"This place is called an urgent care, but if you need to be seen urgently this name may be VERY misleading!"
— Patient review of Physicians Urgent CareSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Urgent Care in Franklin, TN - VERSAL Pro Health Associates — Nov 1, 2025
- Ascension Saint Thomas Urgent Care, Franklin - Book Online — Aug 3, 2025
- CareNow Urgent Care - Cool Springs - Franklin, TN - Healthgrades — Jun 22, 2026
- Vanderbilt Health and Williamson Medical Center Walk-In Clinic, Franklin — Apr 30, 2025
- Acute Care Services - Cool Springs Internal Medicine & Pediatrics — Sep 9, 2025
Information sourced from the clinic's website as of July 11, 2026.
More emergency care clinics in Franklin
ClearChoiceMD Urgent Care offers walk-in urgent care with board-certified providers across 21+ locations in the Northeast, including New Hampshire, Vermont, Maine, and Massachusetts. Key points: - Services: Urgent non-life-threatening medical needs, on-site labs and X-ray, prescriptions available for take-home. - Care model: Walk-in clinics plus telemedicine/virtual visits for added convenience. - Reach: 17+ centers in NH, VT, ME, MA; locations include Belmont NH, Lebanon NH, Rutland VT, Hooksett NH, Nashua NH, and more. - Contact/availability: Headquartered in Concord, NH; clinics operate with compassionate, patient-focused care. If you’re specifically seeking a Franklin, NH walk-in urgent care, note that ClearChoiceMD lists multiple NH locations; you may want to check their site or call (603) 526-4635 or (802) 744-0138 for the closest Franklin-area option and current hours. Alternatively, you can use their virtual visits for urgent care from home.
AFC Urgent Care Bedford is a walk-in urgent care center serving Bedford and surrounding communities (including Concord, Lexington, Billerica, Carlisle, Lincoln, Acton). Key details: - Open daily 8am–8pm; no appointment required. - Treats non-life-threatening illnesses and injuries for adults and children over 1 year old. - Services: on-site lab and digital X-ray with rapid results, occupational health and workers’ compensation, same-day school and sports physicals, vaccines for international travel, DOT testing, drug testing, and telemedicine options. - Accepts most major insurances. - Location: 154 Great Road, Bedford, MA. Note: The page highlights Franklin’s separate expansion news (Franklin, MA) but the Bedford page confirms services and operations for the Bedford location. If you’re specifically seeking Franklin or Wrentham options, you may want to check AFC Urgent Care Franklin’s opening details as a related expansion.
Bon Secours operates a network of doctors and specialists in Virginia and South Carolina, including Southside Physicians (headquartered in Petersburg, VA). The provided extract lists Southside Physicians as a small, private healthcare company with 1 employee, offering medical services through three offices in Virginia (Petersburg and Colonial Heights). It appears to be part of or associated with Bon Secours’ broader healthcare system, but no specific details about Franklin Family Medicine or a Franklin location are included in the excerpt. If you’re seeking information about "Bon Secours – Franklin Family Medicine Franklin," this page does not provide Franklin-specific details; you may need to search Bon Secours’ site for Franklin or contact their patient services for Franklin, VA.
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