Emergency Care - Baylor Scott & White Medical Center – Frisco
Emergency Medicine • Frisco, TX • Since 2002 • 1 (Frisco) locations
About
Baylor Scott & White Medical Center – Frisco is a 68-bed surgical hospital in Frisco, Texas, part of the Baylor Scott & White Health system. It offers advanced emergency and inpatient care with a wide range of specialties, including labor and delivery, orthopedics, spine and weight loss surgery, digestive and breast care, and robotic-assisted procedures. The hospital collaborates with a large medical staff (over 500 providers) and is fully licensed, Medicare certified, and Joint Commission accredited. It is affiliated with United Surgical Partners International and operates under private ownership via Remedy Medical Properties and Kayne Anderson Real Estate. The Frisco campus provides emergency services among its many offerings and is located at multiple Frisco addresses (HQ: 5601 Warren Pkwy, Frisco, TX 75034). For urgent care or ER needs in Frisco, this facility is a primary regional option.
Clinic Type
Emergency Medicine
Address
Baylor Scott & White Medical Center – Frisco
Phone
2144075000
PrivacySecurityOffice@tenethealth.com
Opening Hours
Emergency department is open 24 hours a day, 7 days a week
Emergency Care
Emergency care for life-threatening and urgent conditions; assignment of a referral coordinator to help navigate care; access to specialists; continuity of care after discharge
Services Offered
Insurance & Payment
—
Languages Spoken
FAQs
Is the emergency department open 24/7?
Yes, the emergency room is open 24 hours a day, 7 days a week.
When should I seek emergency care for COVID-19?
If you have COVID-19 and have difficulty breathing, persistent chest pain or pressure, confusion, inability to wake or stay awake, or gray/blue discoloration, it is an emergency—call 911 or go to the nearest emergency room.
Social Media
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What Patients Say
Overall sentiment across review platforms: positive
- CMS HCAHPS (via Momentary Labs): 4 out of 5 stars (CMS HCAHPS data) (285 survey respondents)
- Facebook: 90% recommend (804 reviews)
- Listen360 (Official patient feedback platform): 9.7 out of 10 average (9,005 ratings)
Patients praise
- Facility cleanliness and modern, spacious environment
- High patient recommendation rates
- Positive communication with medical staff
- Quiet hospital environment
Common complaints
- Staff responsiveness concerns
- Variability in patient experience ratings
"Facility is very clean, new, and spacious. It's also furnished very nicely. Almost like being at a hotel."
— Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Just Opened: Your Inside Look at Baylor Scott & White Medical Center – Frisco at PGA Parkway — Oct 19, 2025
- Philanthropy paves the way for new medical center in Frisco - Baylor Scott & White Dallas Foundation — Aug 16, 2025
- BSW Medical Center PGA Parkway | DPR Construction — Dec 12, 2025
- Advancing care where it matters most, close to home: Hope and healing at Baylor Scott & White Medical Center–Frisco at PGA Parkway | Community Impact — Aug 15, 2025
- Baylor Scott & White confirms Frisco hospital is now open | Metroplex — Jul 26, 2025
Information sourced from the clinic's website as of July 11, 2026.
More emergency medicine clinics in Frisco
Texas Health Resources is a faith-based nonprofit health system serving North Texas, with multiple hospitals and extensive outpatient services. It operates a network that includes Texas Health Presbyterian, Texas Health Arlington Memorial, Texas Health Harris Methodist, and Texas Health Huguley, plus the Texas Health Physicians Group. The system runs 29 hospital locations and more than 350 related facilities (outpatient centers, ERs, surgery centers, imaging centers, fitness centers, etc.). For Frisco, TX specifically, Texas Health Resources is part of the North Texas healthcare network, but the provided highlights do not list a dedicated Texas Health hospital located in Frisco. If you’re seeking a Texas Health facility in or near Frisco, consider nearby Texas Health locations in the Dallas area (e.g., Dallas, Plano, or Frisco-adjacent campuses) or check the Texas Health Resources site for Frisco-specific hospital or clinic options.
Summary for the query “Emergency Room in Frisco, TX - Medical City Healthcare Frisco”: - Medical City Frisco Hospital is an acute care facility in Frisco, TX, part of Medical City Healthcare (owned by HCA Healthcare since 2016). - The campus offers a broad range of services with specialties in cardiovascular, neurological, surgical, orthopedic, and women’s health (labor and delivery coming this fall). - For emergency care, the hospital operates as a general acute care facility with a focus on surgical, cardiovascular, and critical/acute care, and it lists open positions for ER-adjacent roles (e.g., ARRT Operating Room, NICU RRT, Cath Lab Scrub). - Address: 5500 Frisco Square Blvd, Frisco, TX 75034. - Main contact: 1-214-618-0500. - Website: medicalcityfrisco.com (and related Medical City Frisco pages). - Community notes: Site highlights include ongoing expansions in women’s services and a patient-centric approach; employer reviews average around 3.0/5.0 from 22 reviews (varying by category). If you need specific emergency room wait times, hours of operation, or to verify current ER capabilities (e.g., trauma designation), I can check the latest details or call the hospital directly.
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