Emergency Room in Frisco, TX - Medical City Healthcare
Emergency Medicine • Frisco, TX
About
Summary for the query “Emergency Room in Frisco, TX - Medical City Healthcare Frisco”: - Medical City Frisco Hospital is an acute care facility in Frisco, TX, part of Medical City Healthcare (owned by HCA Healthcare since 2016). - The campus offers a broad range of services with specialties in cardiovascular, neurological, surgical, orthopedic, and women’s health (labor and delivery coming this fall). - For emergency care, the hospital operates as a general acute care facility with a focus on surgical, cardiovascular, and critical/acute care, and it lists open positions for ER-adjacent roles (e.g., ARRT Operating Room, NICU RRT, Cath Lab Scrub). - Address: 5500 Frisco Square Blvd, Frisco, TX 75034. - Main contact: 1-214-618-0500. - Website: medicalcityfrisco.com (and related Medical City Frisco pages). - Community notes: Site highlights include ongoing expansions in women’s services and a patient-centric approach; employer reviews average around 3.0/5.0 from 22 reviews (varying by category). If you need specific emergency room wait times, hours of operation, or to verify current ER capabilities (e.g., trauma designation), I can check the latest details or call the hospital directly.
Clinic Type
Emergency Medicine
Address
5500 Frisco Square Blvd., Frisco, TX 75034
Phone
(214)618-0500
Darya.McGregor@medicalcityhealth.com
Opening Hours
24 hours a day, 7 days a week
Emergency Care
Emergency care delivered in ER; Level III Trauma Center; 24/7 staff; private rooms; bedside registration; pediatric ER care; pediatric transfer capabilities
Services Offered
Insurance & Payment
—
PHI/credit card, Medicaid/Medicare as applicable via hospital, Billing through hospital system
Languages Spoken
FAQs
What emergencies does Medical City Frisco ER handle?
General emergency care including heart attacks, head injuries, seizures, strokes, burns, broken bones and more.
Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- Vivian Health: 3.6/5 stars (27 reviews (on Vivian Health platform))
- Wanderlog: 4.5/5 stars (cited as general sentiment) (Not explicitly stated)
Patients praise
- Efficient triage and rapid treatment initiation reported by many patients
- Modern, clean, and well-designed facilities
- Praise for attentive, kind, and professional nursing staff in several instances
Common complaints
- Instances of perceived dismissive or uncompassionate staff behavior
- Reports of misdiagnoses or overlooked injuries
- Communication gaps between staff and patients during shift changes
- Delays in facility maintenance and housekeeping responsiveness
"Patients commend the quick triage process, with many noting rapid assessments and efficient treatment initiation."
— Wheree (Emergency Room Reviews)"We had the worst experience at this hospital. The room we were in had so many issues from overflowing faucet to a towel dispenser that does not work."
— Medicals-Health.com (Patient Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Medical City Frisco celebrates 10 years of service with $10K donation | Community Impact — Apr 2, 2026
- Medical City Brings First Advanced Cardiac Arrest Treatment To Frisco And Plano - Local Profile | Collin County News & Events — Apr 16, 2026
- SignatureCare Emergency Center now open in Frisco | Frisco | Community Impact — Feb 10, 2026
- Medical City Frisco, Plano now offer mobile cardiac care program | Plano | Community Impact — Jun 24, 2026
- SignatureCare Emergency Center Opens New 24-Hour Emergency Room in Frisco, TX — Jan 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
More emergency medicine clinics in Frisco
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