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About

Texas Health Resources is a faith-based nonprofit health system serving North Texas, with multiple hospitals and extensive outpatient services. It operates a network that includes Texas Health Presbyterian, Texas Health Arlington Memorial, Texas Health Harris Methodist, and Texas Health Huguley, plus the Texas Health Physicians Group. The system runs 29 hospital locations and more than 350 related facilities (outpatient centers, ERs, surgery centers, imaging centers, fitness centers, etc.). For Frisco, TX specifically, Texas Health Resources is part of the North Texas healthcare network, but the provided highlights do not list a dedicated Texas Health hospital located in Frisco. If you’re seeking a Texas Health facility in or near Frisco, consider nearby Texas Health locations in the Dallas area (e.g., Dallas, Plano, or Frisco-adjacent campuses) or check the Texas Health Resources site for Frisco-specific hospital or clinic options.

Clinic Type

Emergency Medicine

Address

12400 Dallas Parkway, Frisco, TX

Phone

469-495-2000

Email

RheanWren@texashealth.org

Opening Hours

24-hour Emergency Services

Emergency Care

Emergency Services available 24/7; Emergency Department staffed by independent full-time physicians and nurses; Emergency Medicine physicians provide immediate evaluation, care and stabilization; ongoing continuing education for staff

Services Offered

Insurance & Payment

Languages Spoken

Awards & Accreditations

  • Surgical Review Corporation Center of Excellence in Robotic Surgery (Robotic Surgery)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS HCAHPS (via Momentary Labs): 4 out of 5 stars (based on 604 CMS surveys) (604 patient surveys)
  • Birdeye: 3.4 out of 5 stars (278 reviews)
  • Yelp (via MapQuest): 3 out of 5 stars (26 reviews)

Patients praise

  • High patient recommendation rates (approx 81%)
  • Positive feedback on cleanliness and facility quietness
  • Commendations for specific staff members and doctors for being attentive and thorough
  • Efficiency of services like valet and outpatient procedures

Common complaints

  • Rudeness and dismissiveness by staff members
  • Difficulty in coordinating care across multiple specialists
  • Concerns regarding diagnosis accuracy and medical professional communication
  • Difficulty reaching office staff for appointments or follow-up

"Best hospital experience we've had in a long time. The staff was kind & attentive. The communication was excellent."

Yelp review (via MapQuest)

"The doctor and nurses were rude, dismissive and tried to push meds before even understanding what the issue was."

Birdeye review

"Healthcate is not coordinated. I had four doctors who diagnosed me differently."

Yelp review (via MapQuest)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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