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About

Lahey Clinic's Neurology division in Gloucester, MA offers neurology and neurosurgery services for brain, spine, and nerve conditions. The clinic provides diagnostic testing, treats conditions including headache, migraine, memory disorders, movement disorders, multiple sclerosis, and stroke, and coordinates care with other specialty providers for comprehensive treatment.

Clinic Type

Neurology & Neurosurgery

Address

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Phone

781-744-8630

Email

janet.w.zani@lahey.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Neurology
  • Neurosurgery

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Doctify: 4.78 out of 5 (15)
  • Top Doctors: 4.4 out of 5 (19)
  • Google (Gloucestershire Hospitals NHS Foundation Trust): 3.9 out of 5 (14)

Patients praise

  • High ratings for specific private consultants like Dr. Benjamin Wakerley for knowledge, thoroughness, and accessibility
  • General appreciation for friendly, caring staff in certain hospital departments
  • Efficient and patient-centered service noted in private practice settings

Common complaints

  • Long wait times for neurology appointments (average 14 weeks)
  • Reports of rushed, dismissive, or brusque bedside manner by some consultants
  • Concerns regarding diagnostic accuracy and communication of scan results
  • Specific complaints about care standards at the Dean Neurological Centre (e.g., medication management, staff responsiveness)
  • Difficulties with hospital administrative communication and follow-up letters

"I found Dr Wakerley to be very knowledgeable and understanding of my symptoms and cause. I left the appointment confident that I had a clear plan of treatment."

— Doctify review for Dr. Benjamin Wakerley

"I felt like I was belittled and poorly listened to, and the outcome was most disappointing. I would not return and would not recommend."

— iWantGreatCare review for Dr. Paul Lyons

"About 59% of Neurology patients at Gloucestershire Hospitals NHS Foundation Trust are currently seen within 18 weeks of GP referral. The NHS constitutional target is 92%."

— WaitRadar analysis of NHS neurology waiting times

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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