Cape Ann Medical Center: - Gloucester, MA
Primary Care • Gloucester, MA
About
Cape Ann Medical Center (Cape Ann Medical Ctr Inc) is a private group medical practice and hospital-type provider based in Gloucester, MA, with four offices in Gloucester. Key details: - Services: Internal medicine, gynecology, orthopedics, podiatry, and skin cancer screening. - History: Serving the Cape Ann area since 1970. - Location: Headquartered in Gloucester, MA; multiple addresses on Blackburn Dr, Gloucester, MA 01930. -Organization: Privately held with a small team (2 employees listed; privately owned). - Contact: info@capeannmed.com; Phone: (978) 281-1500. - Online presence: capeannmed.com; modest web traffic (monthly visits ~1,566; bounce 0.4%). If you’re seeking care in Gloucester, MA, they offer a range of primary and specialty services and operate across several Gloucester locations.
Clinic Type
Primary Care
Address
Gloucester, MA
Phone
9782811500
info@capeannmed.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Google and Facebook): 2.4/5 stars (46 total reviews across platforms)
Patients praise
- Compassionate and attentive care from some staff and providers
- Timely access to appointments for some patients
- Appreciation for long-term patient-provider relationships
- Respectful and personalized treatment environment
Common complaints
- Difficulty reaching staff via phone
- Frustration with administrative processes or responsiveness
- Negative experiences with specific providers
- Concerns regarding professionalism or quality of care
"Staff takes time to listen and respect me as an individual as well as a patient. Concern for the correct treatment and timely follow up given. Highly recommend."
— Loc8NearMe patient review (Feb 2023)"Just try calling this place, it is a nightmare. You have to leave a message and they get back to you."
— Yelp review"Better off dying in a ditch, than to ever go here. Especially Dr. Mendel. What a disgusting poor excuse for a human, and a waste of an MD title."
— Loc8NearMe patient review (Sept 2022)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Rose Baker Senior Center Rebrands as “Rose Baker Center for Aging Well,” Announces Improvements and New Initiatives | Cape Ann Connector — Mar 23, 2026
- Cape Ann news in brief | Northeast Massachusetts — Oct 3, 2025
- Waterfront Development in Downtown Gloucester I-4, C-2 Shelved | Cape Ann Connector — Jan 2, 2026
- Cape Ann news in brief | Northeast Massachusetts — Jul 23, 2025
- Marblehead doctor’s new clinic supports women facing menopause, more - Marblehead Current — Aug 23, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Gloucester
Gloucester Family Health Center is part of North Shore Community Health, offering patient-centered primary care at multiple sites. The organization provides comprehensive services through board-certified physicians, nurse practitioners, and physician assistants, plus dental and behavioral health. The Gloucester location is one of several patient care sites, alongside Salem Family Health Center, a school-based health center at Salem High School, and Peabody Family Health Center. If you’re seeking care in Gloucester, NSCH provides primary care across these sites with a focus on accessible, multidisciplinary services.
Beth Israel Lahey Health Primary Care – Addison Gilbert, located on the 1st Floor in Gloucester, is part of the Beth Israel Lahey Health (BILH) system, a nonprofit integrated health system based in Cambridge, MA. BILH formed in 2019 from a merger of Beth Israel Deaconess Medical Center and Lahey Hospital & Medical Center and operates multiple hospitals, primary care clinics, urgent care, and related health services across Massachusetts and beyond. The Gloucester Addison Gilbert facility is among BILH’s primary care offerings, supported by the system’s network of providers, behavioral health, and community health services. If you need contact details or appointment options for that specific location, I can look them up.
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