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About

Gloucester Family Health Center is part of North Shore Community Health, offering patient-centered primary care at multiple sites. The organization provides comprehensive services through board-certified physicians, nurse practitioners, and physician assistants, plus dental and behavioral health. The Gloucester location is one of several patient care sites, alongside Salem Family Health Center, a school-based health center at Salem High School, and Peabody Family Health Center. If you’re seeking care in Gloucester, NSCH provides primary care across these sites with a focus on accessible, multidisciplinary services.

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Clinic Type

Primary Care

Address

302 Washington Street, Gloucester, MA 01930

Phone

(978) 282-8899

Email

—

Opening Hours

Mon – Wed: 8:30am – 5:00pm; Thu: 8:30am – 7:30pm; Fri: 8:30am – 5:00pm

Website

https://www.nschi.org/locations/gloucester-family-health-center/

Telehealth

Available

Services Offered

  • primary care
  • dental care
  • sexual and reproductive health
  • immunizations
  • virtual health
  • pharmacy services
  • behavioral health
  • substance use disorder treatment
  • HIV and hepatitis C treatment clinic
  • pediatric/newborn services

Team

  • David Toth, Bachelors from Cornell University; MD University of Rochester; Internal Medicine residency Dartmouth-Hitchcock; Endocrinology fellowship University of Virginia — Provider (Internal Medicine, Endocrinology)
  • Dr. Robert Slocum, Undergrad UMass Amherst; MPH UMass Amherst; DO/Touro University; Family Medicine residency Jamaica Hospital NY — Provider (Family Medicine)
  • Erica Mitev, Master’s of Physician Assistant Studies, Pace University — PA-C
  • Rachel Ward, MSN-FNP, Simmons University; focuses on sexual reproductive health, gynecology, pediatrics — NP/Provider
  • Meghan Tupper, Masters from Simmons University; nursing from Endicott College — Provider (Family Nurse Practitioner)
  • Ben Levine, MSW; public health; licensed Clinical Social Worker — Social Worker / Behavioral Health
  • Bethany Saunders, Bachelors in Kinesiology; Masters in Physician Assistant Studies — Provider
  • Jenilee, Suffolk Health Care Management Cert Program; spearheaded SUD program — SUD Program Lead / Provider
  • Melissa Glassman, M.Ed. in counseling; Masters in Theology, Pastoral Studies, Interfaith Chaplaincy — Provider/Clinician
  • Ryan Griffin, MSN, MGH Institute of Health Professions; psychiatric medication management training — Provider

Insurance & Payment

—

Languages Spoken

—

FAQs

What are the hours of operation?

Mon – Wed: 8:30am – 5:00pm Thu: 8:30am – 7:30pm Fri: 8:30am – 5:00pm

Where is Gloucester Family Health Center located?

302 Washington Street Gloucester, MA 01930

Social Media

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Photos

Gloucester Family Health Center | Patient-Centered Health Care — Primary Care clinic in Gloucester, MA — photo 1Gloucester Family Health Center | Patient-Centered Health Care — Primary Care clinic in Gloucester, MA — photo 2Gloucester Family Health Center | Patient-Centered Health Care — Primary Care clinic in Gloucester, MA — photo 3Gloucester Family Health Center | Patient-Centered Health Care — Primary Care clinic in Gloucester, MA — photo 4Gloucester Family Health Center | Patient-Centered Health Care — Primary Care clinic in Gloucester, MA — photo 5Gloucester Family Health Center | Patient-Centered Health Care — Primary Care clinic in Gloucester, MA — photo 6Gloucester Family Health Center | Patient-Centered Health Care — Primary Care clinic in Gloucester, MA — photo 7Gloucester Family Health Center | Patient-Centered Health Care — Primary Care clinic in Gloucester, MA — photo 8

What Patients Say

Overall sentiment across review platforms: mixed

  • HelpConnectUsa: 3.7/5 (49)

Patients praise

  • Some patients report highly positive experiences with specific dental providers and assistants, citing professionalism and expertise
  • Friendly and welcoming interactions with individual staff members in the dental department
  • Appreciation for scheduling flexibility when using cancellation lists

Common complaints

  • Difficulties with administrative staff and communication, including reported rudeness and unresponsiveness
  • Concerns over frequent turnover of primary care providers causing lack of continuity of care
  • Difficulty obtaining specialist referrals for chronic issues
  • Reports of poor clinical outcomes in dental services, including claims of damaged teeth and unmet expectations
  • Frustration with call centers and reliance on emergency care instead of primary health management

"Troubling that I went to a doctor for help and would not give me a path to a specialist because it didn't help their bottom line."

— LocalityBiz Reviewer

"This day 10/22/2020, I went for a filling and the doctor ended up breaking my tooth, and the worst thing that she could not even remove it, I had to leave injured... I am very upset with this service of inept people."

— DentalClinics.org Reviewer

"I can say with 110% sincerity that my experience has been the best of any experiences in ANY dental chair so far in my 56 years! I’m am sooo grateful for their care, expertise and kindness."

— LocalityBiz Reviewer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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