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About

Summary: Bridge Primary is a small, privately held hospital/healthcare provider based in the United States, with a focus in medical and general management roles. Current leadership includes Deanna W. (Co-Owner) and Ashlee Costa (Director of Psychiatry). The company employs 4 people and has seen modest YoY growth. Their workforce comprises primarily medical staff, and alumni trajectories include placement at several regional hospitals. Relevance to your query (Family Medicine, Wellness & Cosmetic Services in Greenfield, MA): - Based in Greenfield, MA region, Bridge Primary operates in the Hospitals and Health Care sector, but the available data does not specify Family Medicine, Wellness, or Cosmetic services. - No explicit listing of family medicine, wellness programs, or cosmetic services is provided in the extracted highlights. What to do next: - If you’re targeting family medicine, wellness, or cosmetic services in Greenfield, MA, consider researching area providers specifically named for those services (e.g., local family medicine clinics, wellness centers, dermatology/cosmetic practices in Greenfield). - You may also check Bridge Primary’s site or LinkedIn for service lines, or look into nearby hospitals/clinics in Franklin County for targeted wellness and cosmetic offerings.

Clinic Type

Primary Care

Address

Greenfield, MA

Phone

4132252792

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available

Services Offered

  • Primary Care
  • Urgent Care
  • Pediatric care
  • Newborn care
  • Gyn care
  • Musculoskeletal care
  • Geriatric care
  • Chronic care management
  • Telehealth
  • Medical services
  • Addiction care
  • Skin care consultations
  • IV hydration options
  • GLP-1 subscription
  • Integrated behavioral health
  • Skin products
  • Cosmetic services
  • Wellness services

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Bridge Primary (via Birdeye/Google): 4.9/5 (434)
  • Dr. Robert Baldor (via Healthgrades): 4.8/5 (21)
  • Dr. Peter Koppenheffer (via Vitals): 4.0/5
  • Jennifer Norton, CNP (via Sharecare): 4.8/5 (21)

Patients praise

  • Providers described as compassionate, thorough, and knowledgeable
  • Personalized and relationship-based approach to care (specifically Bridge Primary)
  • High overall satisfaction scores (4.8-4.9 stars) for several individual providers and practices
  • Friendly and helpful interactions with front-desk staff in some instances

Common complaints

  • Difficulty reaching the office via phone or getting timely call-backs
  • Long wait times for appointments and in-office visits
  • Inconsistent communication regarding prescriptions
  • Reports of feeling dismissed or unheard by certain providers
  • Concerns regarding office management and administrative turnover

"One patient describes Bridge Primary Care as “Awesome,” highlighting a thorough primary care provider who understands their needs and concerns, is caring, and very personable."

Nextdoor

"It’s impossible to get through and speak with anyone in the office. The call system will also dump your call often and hang up."

LocalityBiz (Baystate Family Medicine)

"I'm very happy with Greenfield Family Medicine, and Jane Plager is simply the best!"

Healthgrades

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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