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About

Summary: The Hamilton Family Health Center is part of Community Memorial Hospital, a nonprofit healthcare system based in Hamilton, NY. The hospital offers preventive, primary, behavioral, and acute care services with a focus on quality, compassion, and respect. It operates 4 offices across the United States (all in and around Hamilton, NY), with the headquarters at 150 Broad Street, Hamilton, NY 13346. The organization employs about 83 staff, reports annual revenue around $180.3 million, and has a diverse team including physicians, nurses, radiologic and ultrasound technologists, medical assistants, and other healthcare professionals. Contact options include multiple local phone numbers for various centers and services. For family health needs in Hamilton, the center is part of the Community Memorial Hospital network and offers primary care through its Hamilton Family Health Center and related clinics.

Clinic Type

Family Medicine

Address

164 Broad Street, Hamilton, NY 13346

Phone

(315) 824-4600

Email

wellnesscenter@cmhhamilton.com

Opening Hours

Monday - Friday: 8 AM - 5 PM

Emergency Care

Emergency services available via 911; information and guidance provided

Services Offered

  • primary care
  • preventative care
  • vaccines
  • checkups
  • well child visits
  • management of chronic conditions (e.g., diabetes)
  • mental health care
  • family counseling

Team

  • Martin Ernits — MD

Insurance & Payment

Languages Spoken

  • English

FAQs

What are the primary care services offered?

Our Primary Care Location provides primary and preventative care for newborns to the young at heart, including well child visits and preventive care.

How can I make routine requests or obtain information?

You can request medication refills, obtain laboratory test results, ask non-urgent questions for a nurse or provider (answered within 48-72 business hours), and access your medical records.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google aggregate: 3.2/5 stars (103 reviews)

Patients praise

  • Friendly, accommodating, and knowledgeable staff reported by many patients
  • High willingness of patients to recommend the hospital (92%)
  • Effective and timely care received for specific conditions like asthma attacks

Common complaints

  • Long wait times, particularly in the Emergency Room
  • Difficulties with administrative tasks such as billing and phone communication
  • Some concerns regarding staff responsiveness and patient record verification

"The care in ER and hospital is good, but trying to get someone on the phone for info, billing, sitting dates to see doctors etc. is horrible."

Birdeye (Reviewer)

"The nursing team was absolutely fabulous. I feel blessed to have been there."

Birdeye (Reviewer)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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