Primary Care | Hamilton | Kettering Health Medical Group
Family Medicine • Hamilton, OH • Since 1964
About
Kettering Health Medical Group Primary Care in Hamilton is part of the Kettering Health system, a non-profit network serving the Dayton area with multiple hospitals, clinics, and a college. The network includes primary care and specialty practices across the region, with recent primary care physician additions at Kettering Health Medical Group. For Hamilton-specific primary care providers or clinics, you can expect board-certified family medicine and nurse practitioner-led care within the Kettering Health Medical Group, backed by the broader Kettering Health network and its patient-focused services.
Clinic Type
Family Medicine
Address
Hamilton, OH (Hamilton area) (specific street address not provided in extracted text)
Phone
1-844-576-3627
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What types of visits are offered at Kettering Health Medical Group Primary Care in Hamilton?
Kettering Health offers in-person office visits, telehealth video visits, virtual check-ins by telephone, and E-visits through MyChart.
How do I determine the best visit type for my needs?
Please contact your provider’s office by phone or MyChart to determine the best visit type for you.
How can I schedule a new patient appointment?
Call to Schedule 1-844-576-3627.
What is the goal of the care team for patients with complex or chronic conditions?
To guide patients to a RN Care Manager who develops a personalized care plan, monitors goals, and coordinates care across settings.
What is the aim of care management in terms of outcomes?
To decrease avoidable emergency room visits and hospitalizations and to connect patients with appropriate community resources and health education.
Do they help patients get access to MyChart and MyChart-related scheduling?
Yes, patients are encouraged to log into MyChart for e-visits and scheduling as applicable.
Where is this Kettering Health Medical Group Primary Care located in Hamilton?
1391 Main St. Hamilton, OH 45013; additional locations include 2449 Ross-Millville Rd., Suite 100 Hamilton, OH 45013 and other nearby sites.
Are new patients accepted at this location?
Yes, the practice indicates accepting new patients.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Kettering Health Official Website (Verified via National Research Corporation): Generally high ratings (often 4.8-5.0/5) for individual providers on the official Kettering Health portal (Varies by provider and location; hundreds of total verified ratings across the system)
- Birdeye (Hamilton Health Center): 4.2/5 (6)
- Birdeye (Walden Ponds): 2.7/5 (21)
- Healthgrades, Yelp, US News: 68%-87% recommendation rate (hospital level) (27-71% (varying metrics))
Patients praise
- Many patients report positive, high-quality interactions with specific providers who listen well and show empathy
- Effective, personalized care plans and successful treatment outcomes reported by some patients
- Some staff described as kind and patient, particularly with difficult or sensitive situations
- High average ratings for many individual providers on official health system platforms
Common complaints
- Difficulty scheduling appointments or reaching office by phone
- Reports of rude or dismissive staff reception interactions
- Some patients express dissatisfaction with specific provider interactions, including perceived lack of professional concern or dismissiveness
"My. Primary care doctor is amazing... She goes above and beyond. She takes the time to listen to you."
— Birdeye Review"never even got to schedule an appointment or see a doctor because they simply just don't answer the phone... seems very uncaring."
— Birdeye Review"Rude, scoffed at my testing... Wasted much time & expected a professionals help at..."
— Healthgrades ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Heather M. Schappacher, APRN-CNP | Kettering Health — Dec 15, 2025
- Elizabeth A. Weiser, APRN-CNP | Kettering Health — Dec 15, 2025
- Zachariah P. Zehler, APRN-CNP | Kettering Health — Dec 16, 2025
- Madeline Peters, PA-C | Kettering Health — Dec 16, 2025
- Luis Perez, DO | Kettering Health — Dec 16, 2025
Information sourced from the clinic's website as of July 11, 2026.
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