Live
Read more

About

Riverside Primary Care is part of Riverside Health System, a nonprofit health system based in Newport News, VA. The Riverside network includes multiple primary care and specialty clinics across eastern Virginia, with a focus on comprehensive family medicine and community health. Riverside emphasizes patient-focused care, integrated services (primary and specialty care), and community health initiatives. The system operates five acute-care hospitals and more than 110 medical offices in the region, and has a history dating to Riverside Hospital (founded 1915). If you’re seeking a specific Riverside Primary Care location in Hampton, it’s part of Riverside Health’s Virginia footprint, typically offering family medicine, preventive care, and routine illnesses in a local clinic setting. For precise Hampton location details (address, hours, contact), I can look up the nearest Riverside Primary Care in Hampton, VA.

Clinic Type

Primary Care

Address

Riverside Primary Care Hampton

Phone

757-251-2170

Email

Opening Hours

Monday-Friday, 8 a.m.-5:00 p.m.

Emergency Care

In case of emergency, call 911

Services Offered

  • Comprehensive primary care
  • Treatment of minor and acute conditions
  • Long-term management of chronic conditions (e.g., diabetes, heart conditions, arthritis)
  • Referrals to Riverside specialty practices
  • Coordination of care by a Riverside hospitalist
  • Coordination of home care or long-term care for you or a parent
  • Electronic medical records access online (MyChart)
  • Online appointment requests
  • Immunization records
  • Prescription refills
  • Manage appointments
  • View bills and pay online
  • Proxy access to loved one's health records
  • Electronic health records
  • 24/7 access via Riverside MyChart
  • Communication with your doctor
  • Open notes access
  • Lab/test result review via MyChart
  • Care for adults 18+
  • Walk-in appointments (as schedule allows)
  • Insurance accepted (major insurers listed below)
  • Medicare accepted
  • Financial assistance based on income (discounts for essential services)
  • Pay bill online online portal
  • Nurse support via Riverside Nurse (24/7)

Technology & Equipment

  • Electronic health records
  • Riverside MyChart
  • Online appointment and bill management

Insurance & Payment

  • Anthem
  • Cigna
  • Choice
  • Optimum
  • United Healthcare
  • Virginia Health Network
  • Medicare
  • Medicare (new patients)

Accepts most major insurance and new Medicare patients; confirm coverage at time of appointment

Pay online via Riverside secure service, Pay Your Bill Online, Pay Your Bill Online via Riverside's secure service, Co-payments accepted at visit

Languages Spoken

  • English

FAQs

What age is served?

Adults over the age of 18.

Is walk-in care available?

Yes, as schedule allows.

What insurance is accepted?

Major insurance including Anthem, Cigna, Choice, Optimum, United Healthcare, Virginia Health Network; Medicare accepted.

What can you do if you develop a cough at midnight?

Call Riverside Nurse, a free service that's available 24 hours a day, 7 days a week. A registered nurse trained in telephone triage will answer your questions and, if needed, refer you to a physician for treatment. Call (800) 675-6368.

Is there a 24/7 Care Coordinator or help outside of regular hours?

There is a 24/7 Care Coordinator Phone Line to help answer questions day or night outside of calls with your Care Coordinator.

What is the cost/coverage of services with Medicare?

Cost and Coverage This service is covered by Medicare and is subject to your annual deductible and coinsurance (usually 20%). If you have a secondary or supplemental insurance plan, your coinsurance may be covered.

How to contact for appointments or questions?

To make an appointment, please call our office at 757-251-2170. We accept walk-in patients as our schedule allows. We recommend that you call in advance to reduce your time waiting.

What to bring to the appointment?

Insurance card, Photo I.D., Co-payment, List of medications and dosages or the original prescription bottles.

Where is Riverside Primary Care Hampton located?

Riverside Primary Care Hampton 30 Towne Centre Way Hampton, VA 23666

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • bdir.in (for Riverside Primary Care Mercury West): 3.7/5 (20)

Patients praise

  • Appreciation for thorough and caring individual physicians
  • Positive experiences with timely response via online portals
  • Strong interpersonal skills and effective listening by some doctors

Common complaints

  • Difficulties with front desk staff and communication
  • Issues with physician turnover and continuity of care
  • Frustrations regarding appointment scheduling and cancellations
  • Concerns about insurance coverage and billing transparency at affiliated diagnostic facilities

"Dr atiq, is a doctor that is through and concerned. She has been my doctor going on 4 years now and I highly respect her and the entire team that supports her."

Businessyab/LocalityBiz review

"I feel like whenever I call the front desk. It seems like I'm wasting their time. The one lady that always answers seems To always have a, I'm wasting her time attitude. The front desk staff can be very rude."

LocalityBiz review (Elizabeth Lakes)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More primary care clinics in Hampton

Hampton, VA·Primary Care

Patient First is a U.S. chain of urgent care and walk-in clinics, offering urgent care, primary care, and telehealth services. The Hampton area (Hampton, VA region) aligns with their broader Virginia footprint and extended telehealth options. Key points: - Services: Urgent care, primary care, and telehealth (extended hours noted with telehealth availability). - Access: Walk-in clinics without appointment; telehealth visits available. - Locations: Headquarters in Glen Allen, VA; operates across Virginia and nearby states (Maryland, Pennsylvania, New Jersey). The Hampton area is served by Patient First clinics in the region. - Employment: Hiring for nursing and medical support roles in Virginia, indicating ongoing clinic operations and staffing. If you’re looking specifically for urgent care or telehealth options in Hampton, VA with Patient First, you can expect walk-in access with same-day or next-day availability and telehealth visits to connect with a provider remotely.

VerifiedOnline bookingEmergency careSince 1981
Hampton, VA·Primary Care

VerifiedOnline booking

See all primary care clinics in Hampton

Comparing your options?

See other primary care clinics in Hampton, or search the full directory by insurance, ratings, and more.

More Primary Care Clinics