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Clinic Type

Primary Care

Address

200 Eaton St., Hampton, VA 23669

Phone

757-726-5000

Email

Opening Hours

Monday - Thursday : 8:00 a.m. - 4:30 p.m.; Friday : 8:00 a.m. - 4:00 p.m.

Services Offered

  • Primary Care

Insurance & Payment

Languages Spoken

FAQs

What services are offered at Sentara Family Medicine Physicians?

Care for a wide variety of medical needs for all members of your family, including adults, children and adolescents.

What are the clinic hours?

Monday - Thursday : 8:00 a.m. - 4:30 p.m.; Friday : 8:00 a.m. - 4:00 p.m.

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 2.9 out of 5 stars (47 reviews)

Patients praise

  • Compassionate and thorough care from specific providers (e.g., NP Kristin Glaves)
  • Professional, clean, and inviting office environment
  • Some staff are pleasant, helpful, and attentive
  • Appreciation for providers who listen and take time with patients

Common complaints

  • Difficulty reaching the office via phone
  • Unprofessional or rude front desk staff
  • Long wait times and appointment scheduling issues
  • Perceived lack of care, empathy, or effective communication from some providers
  • Concerns regarding consistency of care and provider turnover

"It’s unprofessional does not communicate with you and does not listen to your concerns about your health. It is hard to get on the phone with them and then you can’t even talk to anybody in person."

LocalityBiz (Review for Eaton St location)

"NP Glave is amazing! She is genuinely concerned for your health and wellness, listens and takes concerns seriously. It can be very difficult to find providers like that, but she makes the process easy and really explains things."

LocalityBiz (Review for Executive Dr location)

"The moment that solidified my disdain for Dr. Derby was when I confided in her about my struggles with depression and thoughts of suicide. Rather than approaching the situation with care and professionalism, she callously dismissed my concerns with a flippant remark..."

Healthgrades (Review for Dr. Jennifer Derby)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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