Monarch Family Medicine
Primary Care • Hanover, NH
About
Monarch Family Medicine is a direct primary care medical practice focused on comprehensive family medicine for adults and families in the Upper Valley region of New Hampshire and Vermont. Headquartered in West Lebanon, NH, they emphasize convenient, affordable care and a strong patient-doctor relationship. They operate two offices in West Lebanon, NH (Oak Ridge Rd and West Ste 10B) under the Monarch Family Medicine, LLC umbrella. Contact: info@monarchfamilymedicine.com; phone options include 603-277-9162 and 603-484-8282. Website: monarchfamilymedicine.com. Note: The provided page lists offices in West Lebanon, NH, not Hanover specifically. If you’re seeking care in Hanover, NH, you may want to confirm current locations and whether they serve Hanover directly.
Clinic Type
Primary Care
Address
17 Market Street, Lyme, NH 03768
Phone
(603)277-9162
info@monarchfamilymedicine.com
Opening Hours
Monday - Friday 8AM - 5PM
Services Offered
Team
Insurance & Payment
—
Savings plan: transparent monthly membership pricing; all covered services included in monthly fee; no co-pays; no deductibles; no surprises
Languages Spoken
Pricing
Current Offers
FREE consultation — free
FAQs
What is Direct Primary Care?
A membership-based primary care model where the patient pays a monthly fee for access to core primary care services with no insurance requirements.
What does the monthly membership cover?
All of the covered services listed are included in the monthly fee; no co-pays or deductibles.
What is Direct Primary Care (DPC) at Monarch Family Medicine?
The DPC model puts the patient first and provides exceptional healthcare with affordable access. No insurance is required; you always receive quality primary care designed for you.
Who does Monarch Family Medicine serve?
Monarch Family Medicine is a direct primary care practice offering comprehensive family medicine serving adults and families in the Upper Valley of New Hampshire and Vermont.
What is included in the monthly membership pricing?
Our transparent monthly membership pricing includes all of the covered services listed with no co-pays, no deductibles, and no surprises.
Where is the primary location?
17 Market Street, Lyme, NH 03768
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (aggregating Google/Facebook): 5/5 stars (10 reviews) (10 reviews)
- UPMC Provider Profile (Dr. John R. Schwartz): 4.8/5 (384 ratings) (93 reviews)
- UPMC Provider Profile (Dr. Erin M. Roberts): 4.9/5 (234 ratings) (56 reviews)
Patients praise
- Highly rated physicians known for being thorough, compassionate, and attentive listeners
- Appreciation for ease of scheduling and timely communication (specifically in direct primary care models)
- Strong patient confidence in clinical competence and professionalism
- Personalized care experiences including thorough home visits in some practices
Common complaints
- Reports of poor customer service and feeling dismissed by staff or medical professionals
"I've received outstanding medical care at Monarch Family Medicine. In my experience Dr. Alvord provides the best Direct Primary Care in the area. My health and wellbeing has improved since becoming a patient at MFM."
— LocalityBiz/Patient Review"Every person working at this location, from staff to medical professionals, are kind, compassionate and genuinely caring. My personal experience with my primary caregiver is something I have never experienced in all my 67 years."
— LocalityBiz/Patient Review"Dr. Roberts is amazing. She came highly recommended by friends. My daughters (ages 10-15) see Dr. Roberts and love her."
— UPMC Provider Profile/Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Two Upper Valley doctors launch new direct primary care practice — Jan 14, 2026
- Dr. April N. Cindric, MD - Family Medicine Doctor in Hanover, PA — May 14, 2026
- Norton Community Medical Associates – Hanover — Jul 30, 2025
- Locations - WellSpan Health — Aug 29, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Hanover
Dartmouth–Hitchcock Medical Center (DHMC) is New Hampshire’s only academic medical center and the flagship of Dartmouth Health. Located in Lebanon, NH, it collaborates with the Geisel School of Medicine and offers primary, specialty, and subspecialty care, plus education and research. DHMC operates as a major tertiary care referral center for northern New England and holds the region’s only Level I Trauma Center and air ambulance service. It provides comprehensive services across multiple disciplines and includes DHMC Clinics with a network of five offices (primarily in Lebanon and Concord, NH). The center is nonprofit, founded in 1893, and employs thousands of staff. For primary care in the Hanover/Upper Valley area, DHMC Clinics would be the relevant primary-care network linked to the DHMC system.
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