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Primary Care • Hanover, NH
Clinic Type
Primary Care
Address
1 Medical Center Drive, Lebanon, NH
Phone
+1-603-653-1974
matthew.s.houde@hitchcock.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.0 out of 5 stars (21 reviews)
- Vitals (for Dr. John R. Schwartz): 4.1 out of 5 stars
Patients praise
- providers described as caring, compassionate, and attentive listeners
- praise for professionalism and thoroughness of specific doctors
- positive experiences with new patient intake and initial visits
Common complaints
- difficulty scheduling appointments
- unresponsive staff and lack of follow-up on calls
- frustration with lab results and insurance paperwork processes
- perceived lack of concern from certain providers
"Every person working at this location, from staff to medical professionals, are kind, compassionate and genuinely caring. My personal experience with my primary caregiver is something I have never experienced in all my 67 years."
— Hanover Family Practice Associates patient review"If I could give a '0' I would. Supposed to be schedule for a poulminary function test. Nobocy calle dto schedule. Have tried calling them for 2 days, no answer, they do not return calls either."
— Hanover Medical Group Pulmonary and Sleep Medicine review"Experience was one of the best I have ever had in a doctor's office. Professional, prompt and attentive!"
— Dr. Erin M. Roberts patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. April N. Cindric, MD - Family Medicine Doctor in Hanover, PA — May 14, 2026
- Lauren P. Penrose, PA - Physician Assistant in Hanover, PA — May 14, 2026
- Vibe Behavioral Wellness Expands Services in Downtown Hanover - News - — Hanover Area Chamber of Commerce — Jun 17, 2026
- VNA of Hanover & Spring Grove Dedicates Florence M. deHaven Health & Wellness Center - News - — Hanover Area Chamber of Commerce — Jun 15, 2026
- Find Your Footing at the YMCA — Mar 31, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Hanover
Monarch Family Medicine is a direct primary care medical practice focused on comprehensive family medicine for adults and families in the Upper Valley region of New Hampshire and Vermont. Headquartered in West Lebanon, NH, they emphasize convenient, affordable care and a strong patient-doctor relationship. They operate two offices in West Lebanon, NH (Oak Ridge Rd and West Ste 10B) under the Monarch Family Medicine, LLC umbrella. Contact: info@monarchfamilymedicine.com; phone options include 603-277-9162 and 603-484-8282. Website: monarchfamilymedicine.com. Note: The provided page lists offices in West Lebanon, NH, not Hanover specifically. If you’re seeking care in Hanover, NH, you may want to confirm current locations and whether they serve Hanover directly.
Dartmouth–Hitchcock Medical Center (DHMC) is New Hampshire’s only academic medical center and the flagship of Dartmouth Health. Located in Lebanon, NH, it collaborates with the Geisel School of Medicine and offers primary, specialty, and subspecialty care, plus education and research. DHMC operates as a major tertiary care referral center for northern New England and holds the region’s only Level I Trauma Center and air ambulance service. It provides comprehensive services across multiple disciplines and includes DHMC Clinics with a network of five offices (primarily in Lebanon and Concord, NH). The center is nonprofit, founded in 1893, and employs thousands of staff. For primary care in the Hanover/Upper Valley area, DHMC Clinics would be the relevant primary-care network linked to the DHMC system.
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